velma

Topic is resolved.Please PM any moderator to continue this discussion. Until then, this topic is closed.

Lol I would recommend you send a support ticket with your domain name.. If you are hosted with us then there is a chance that one of my colleagues has done the registration part for you already

Your billing record has been added by me and your invoice will be updated as soon as your mycent status is updated in the billing record..Best of luck

Topic is resolved.Please PM any moderator to continue this discussion. Until then, this topic is closed.

Topic is resolved.Please PM any moderator to continue this discussion. Until then, this topic is closed.

Topic is resolved.Please PM any moderator to continue this discussion. Until then, this topic is closed.

Mr Invisio, Thank you for posting Absolutely correct, this is one of the reasons why we offer Google Apps. The other reason we offer Google apps is because clients usually completely depend on mail or hardly depend on it, the ones who depend on mails cannot afford to have the mail servers go down even for a few minutes. And there are cases where one spammer can cause the complete cluster to go down. So you can say that we offer Google Apps because it is easy to use, reliable and secure. Coming to the verification part , there are two ways of verifying your Google Apps :- 1. Upload a html file 2. Add a Cname string in your accounts DNS The MX records are simply used to make sure that the mail reaches you. Xisto normally creates google apps accounts for you by adding the Cname record and Mx records so you do not have to do much. I always recommend that members contact support if they face as any issues as that reduces the delay Now squirrel mail and so on are WEBMAIL which is present in the CPanel, we do not offer that currently but are making plans to ensure clients who truly need webmail get it.

What annoys me the most is that you have always asked members to POST a ticket when the topic has not been replied to.. Why did you not do the same and post a ticket.... When you last sent us a ticket, you did not even mention ONCE your problem. And stop saying that your site is gonna get terminated.. It is starting to annoy me >_< When OpaQue speaks he will decide what is right. Have you sent PROPER support tickets about your domain issues? This is the MAIN reason why I ask members to send SUPPORT TICKETS about HOSTING/BILLING/SUPPORT Issues.... Because only a SUPPORT ADMIN can solve your issues. When WE (Xisto) ask you specifically to refer to the forum or delay in solving your issue for more than 24 hours, It is understandable that a topic is opened... ALSO, If your topics were not replied to then why didn't you contact a Mod, pm me OR at least send one ticket to us telling that you were feeling IGNORED.. @ Ash -Bash :- Wanna review his site? Do it at Trapinion.. Don't do it here or else you are gonna get warned.. This is between me and Sky's issue.

I am actually more disappointed as you did not send a SINGLE support ticket about the invoices If you had emailed the support team your site would NOT have been suspended now. I have asked OpaQue to decide what is to be done about your account....Warnings are not medication or food to have an expiry period... They are removed when mods/admins feel that you have improved. If you have not improved warnings will not be removed.

Have you tried sending an email to Xisto - Support(dot)com ? You have to mention your domain, complete details about your problem and your Cpanel details

I found your ticket using your username and have reset and resent the password. Kindly update in this topic if you are able to login to your account... I can call this topic rsolved then

Yes, you can use the funds earned from Trap and Asta.. Even though you have two accounts (one at Trap and another at Xisto) the client area panel remains one as you are using only ONE email address for all 3.

You do the crime, you do the time . Well anyway.. Thank you for the vent, before I can remove the warning I want the support ticket ids where you have asked for SUPPORT. The credit system was launched on 18th October and you signed up with us on 21st of October. That is 3 and a half months not 5 The 10 USD invoice you are complaining about can be created ONLY by a client when he wishes to add REAL money. Members usually feel they will get free money when they click that button but please rest assured you simply get an invoice. Your account central-gaming was canceled as per your request in October itself . Invisionsupport was created in November and suspended in December.ALSO You were told by our support admin to order a package for CENTRAL-GAMING.NET as it is hosted on our servers so most probably you are suspended on the server because of that . I can post the ticket if you wish.... The last support ticket we received from you was 9th January about your IP being banned on our server, I can post the complete contents of that ticket too.If you have used any other email address to submit tickets kindly pm me the email address and I will investigate further. Next time kindly refrain from speaking negatively about the support team, they are the reason your accounts are up all the time . ALSO to prevent Xisto getting a bad reputation from topics like this I would recommend posting TICKET IDS as it makes it EASIER for us to solve your issue and prevents misunderstanding between forum members.*Peace *

Dear Princeofvegas,Extremely sorry about the ticket response delay... You can reset the password yourself by logging into your Client Area. My products => click on your account => change password. Also, make sure to add your TICKET ID in your posts or your DOMAIN name so that we may solve your issue faster

The 1.99 USD plan was revised to 1.95 with better addons Members whose billing still reflects 1.99 as the base amount need to contact sales with their domain name. I will have all of them changed to the correct plan, actually we had changed the billing records so I am not sure why your billing records have not gotten updated.Anyway send us your emails and I will have everything updated

Hi underscore,I can understand the reason for your uncertainty but maybe I can help you understand how we run things in the back end, first of all I would like to apologize for the delay in support queries this is due to the fact that the office where the support admins work is being renovated therefore it is hard for our admins to work. We are working on getting the support channel stabilized and assure you that from the 1st of Feb the services will be much better :PAlso, we have removed the Live Chat option because it is easier to track issues posted by a client and most importantly make sure that ONLY the client receives support and not some spammer/hacker who can cause damage to a client's account. As for your domain renewal issue you no longer need to mail us regarding the renewals because the client area lets you directly renews your domain once the payment is made :PI would always recommend sending an email to our sales department as that would help us improve our services, so if you feel that a particular service needs to be improved please do not hesitate in sending us an email with your ideas on how we can make Xisto a better service for you.

I AM DOUBLE POSTING I would request a bit more patience because OpaQue has been trying to find the bug. Once the issue is fixed OpaQue will create a topic for it... For now members are requested to send support tickets regarding their mycent loss so that we know who is losing credit and how much they are losing. What a member should do :- Go to Xisto - Support.com and open a ticket The first ticket should contain your forum name and password, link to forum profile,email address used at trap and billing system. The amount of credit you lost. When you notice that you have lost more credit, open the ticket you first submitted and update in that the amount you lost. This will help OpaQue smile.gif

I would request a bit more patience because OpaQue has been trying to find the bug. Once the issue is fixed OpaQue will create a topic for it... For now members are requested to send support tickets regarding their mycent loss so that we know who is losing credit and how much they are losing. What a member should do :- Go to Xisto - Support.com and open a ticket The first ticket should contain your forum name and password, link to forum profile,email address used at trap and billing system. The amount of credit you lost. When you notice that you have lost more credit, open the ticket you first submitted and update in that the amount you lost. This will help OpaQue

Hi,I checked your whois (http://forums.xisto.com/no_longer_exists/) and it shows me that you have not added nameservers. Then I checked your billing record to cross check and it seems that your nameservers have not been added.Therefore you need to send a support ticket mentioning the nameservers that need to be added.

Topic closed as the issue has been solved in the ticket opened by you.

MrDee, A few words for you and for all of the members of the forum, I do not want anyone assuming that I am on Mission Grudge nor do I care if I sound a bit rude here. Either report your error on the forum OR ticket, I do not want members opening a TICKET AND TOPIC.. CHOOSE ONE If you have no idea what you are looking at, do not assume and freak out other members Open a topic ONLY if your ticket has been "CLOSED" or if the admin has asked you to open a topic If you have no idea how to solve an issue DO NOT take any action that might RUIN your website. It takes a LONG time getting it back to normal... If your site has been transferred to a new server and you have been asked to UPDATE when it is safe for us to terminate the old copy.. you need to UPDATE or else we will terminate the old copy and suspend the new one. When you open a topic here you need to understand that members cannot see your TICKET nor can they MINE or OPAQUE'S response in the ticket. If you want to open a topic kindly GIVE THE ADMINS THE LINK Kindly let me know if you read ANY announcement saying that Xisto has STOPPED HOSTING OF DYNAMIC PAGES. AN UPDATE FOR MEMBERS :- The problem was with the members .htaccess file and the admins quote to explain I can understand your frustration and fear of losing your webpage, I also understand your right to expressing your opinions BUT you MUST understand that there are many members who do not understand the technicalities of hosting and might PANIC after seeing your post. Be responsible while alerting errors. Topic closed.. Any further complaints, errors and issues will be attended to EITHER in a TICKET or TOPIC.. You choose.. We will solve any issue you alert in a ticket OR topic not in BOTH.