jimmy89 0 Report post Posted March 29, 2007 I have not been able to get my sound to work recently after installing XP, again! the volume icon is there, but the slider is disabled and i cannot click/unclick the mute. when i open the volume control i only have wave, synth and cd. nothing else,the computer reports that everything is fine! i have had the speakers working before in Win XPthanks-jimmy Share this post Link to post Share on other sites
vizskywalker 0 Report post Posted March 29, 2007 This sounds like a driver or settings issue. Go into control panel and open up the sound and audio devices control. Go to audio and make sure that the proper sound card is selected for playback and recording. If you don't see your card listed in the drop down menu, try reinstalling drivers for your sound card.~Viz Share this post Link to post Share on other sites
faulty.lee 0 Report post Posted March 30, 2007 Sometime the driver might be for different version of windows. I've seen vista driver install properly in winxp, but no sound. Either that sometime it's the OEM driver provided by the chipset/soundchip manufacturer but differ from the one supply by board. Maybe the board manufacturer implemented a special design, thus the OEM default driver will not work. Other than that, it could also be the version conflict with another driver. Say your sound card driver is the older one, but you've updated your chipset driver to a newer one since your last install. The old sound card driver might not be compatible with the new chipset driver and so on.Try download a full set of drivers for your system, that way you're sure all your driver is up to date Share this post Link to post Share on other sites
SilverFox1405241541 0 Report post Posted March 30, 2007 Thsi is the same problem from earlier? I'd recommend reinstalling windows as you did everything else, right? Share this post Link to post Share on other sites
jimmy89 0 Report post Posted March 30, 2007 yeah, this is the same problem, same laptop, tried vista not working! im now trying xp and its still not working! Share this post Link to post Share on other sites
HiddenKenshin 0 Report post Posted March 30, 2007 yeah, this is the same problem, same laptop, tried vista not working! im now trying xp and its still not working!Different operating systems, but no difference? If there are no reports on hardware failures/errors, then I'm pretty sure it's a driver problem. You could always look into a different sound-card. I know that's a crappy suggestion, especially considering all the hassle in configuration and compatibility with laptops.So try a different driver? It's a fact that the drivers provided by windows are by far the best drivers available. Share this post Link to post Share on other sites
jimmy89 0 Report post Posted March 31, 2007 (edited) thanks for your advice Kenshin, i have tried several drivers, including those from the original system cd, the manufacturers website, windows update (online driver search through device manager) and the device manufacturers site. none of which seem to be working. the new drivers (that have come out this year) dont seem to work and give an error 10 code, the device cannot start!i have reinstalled windows xp using the recovery cds that came with the laptop and that didn't do anything cept waste my time and erase some of my files ;)i attempted to contact the device manufacturer and all they had to say was that they couldn't do anything more without a device number (something like ALC-***) that should be written on the motherboard, and im not pulling my laptop apart, the furthest i will go is taking the memory cover off!i'm starting to the its time to send it back to the manufacturer and get them to have a look at it! there seems to be nothing else i or anyone else can do! thanks for all your help, and if you have any other suggestions, i would LOVE to hear them -jimmyEDIT: Is it somehow possible that with the memory cover off when I was upgrading memory (thats when the problems started, when i installed new memory and upgraded the OS) i might have damaged the motherboard/sound card? the input/output ports for the motherboard are right next to the memory opening, could i have done something by accident? just a thought! Edited March 31, 2007 by Jimmy89 (see edit history) Share this post Link to post Share on other sites
faulty.lee 0 Report post Posted March 31, 2007 There's another simpler way to get to know the exact device in your system.Just goto device manager(system property->hardware->device manager), then look for your sound device, right click, select property. Then under the details tab, you'll see "Device Instance Id", under it was big text box, it should show a text like "PCI\VEN_XXXX&DEV_XXXX&SUBSYS_XXXXXXXX......"VEN_XXXX where XXXX is the vendor codeDEV_XXXX where XXXX is device codeDo a search for these 2 code (VEN_XXXX DEV_XXXX), you'll see your device name and model pop out, mostly in forum or some driver site. That's how i look for the exact model of my hardware without digging into the physical hardware side.Good Luck Share this post Link to post Share on other sites
WeaponX 0 Report post Posted April 1, 2007 That's a great tip faulty.lee Didn't know about that but have seen it in the Details area in the Device Manager. Will try this out next time I get a machine with a driver issue @Jimmy: I doubt you damaged anything inside the motherboard just be adding more memory inside. I assume you discharged any static you may have before working inside the laptop right? Try the suggestion by faulty.lee (see above) and see if Google can locate that correct driver for you. I would go into the Device Manager and delete that sound card entry first. Then restart the laptop and go back to the Device Manager and get the VEN and DEV information from the Details area. Share this post Link to post Share on other sites
ginginca 0 Report post Posted April 2, 2007 Did you mention ... are your headphones working? Share this post Link to post Share on other sites
threesix 0 Report post Posted April 9, 2007 maybe your audio jack is loose this happened on my laptop after receiving a bump against a concrete staircase wall i think you should test various heaphones. but if you beleive nothing is physically broken do the following right click my computer then go to hardware then device manager. you should be able to see if there is an audio driver there if not you need to install one. Share this post Link to post Share on other sites
iGuest 3 Report post Posted April 19, 2009 i have somewhat of the same problemNo Sound In Windows XpReplying to HiddenKenshinI have somewhat of the same problem. I had recently installed ANG09, but I kept getting popups about my system having errors, so I uninstalled it, my sound does not work now... How do I fix this? it says I have the drivers, but they are malfunctioning-reply by james Share this post Link to post Share on other sites
aloKNsh 0 Report post Posted April 23, 2009 have you tried installing your audio driver and then checked because its necessary to install a audio driver which came with your motherboard cd and also it is needed to run any musicbefore installing the driver your hardware wont work..........so try to install your driver first and then try againthank you very much Share this post Link to post Share on other sites
iGuest 3 Report post Posted May 13, 2009 I have not been able to get my sound to work recently after installing XP, again! the volume icon is there, but the slider is disabled and i cannot click/unclick the mute. when i open the volume control i only have wave, synth and cd. nothing else,No Sound In Windows XpWell I am late to reply to this Question but I ll do that if you found solition for your Sound Card if not you might add this to your knowledge : I think I have experienced the same problem go to Start--> Control Panel ---> Administration tools ---> Service ---> Start Windows Sound. I think there is a virus that attaks Windows Sound. thats what I found hoppfully will be useful to u. Driss Share this post Link to post Share on other sites
TavoxPeru 0 Report post Posted June 12, 2009 There's another simpler way to get to know the exact device in your system. Just goto device manager(system property->hardware->device manager), then look for your sound device, right click, select property. Then under the details tab, you'll see "Device Instance Id", under it was big text box, it should show a text like "PCI\VEN_XXXX&DEV_XXXX&SUBSYS_XXXXXXXX......" VEN_XXXX where XXXX is the vendor code DEV_XXXX where XXXX is device code Do a search for these 2 code (VEN_XXXX DEV_XXXX), you'll see your device name and model pop out, mostly in forum or some driver site. That's how i look for the exact model of my hardware without digging into the physical hardware side. Good Luck faulty.lee, thanks for sharing this excellent tip, it's a time saving. I didn't know exactly how to use that information of the details area in the Device Manager. I will try this later because I just get a machine with a driver conflict between the sound system and the monitor. Best regards, Share this post Link to post Share on other sites