Nani Cheri 0 Report post Posted June 14, 2005 (edited) Hi everyone! I think I got the virus Trojan Horse, I have a Norton Anti-virus, and he detected the thing!!! He says its in the system32 directory, but he couldn't delete it. Does anybody knows how to get rid of this sh*t cause think it lowers my inet speed! and comp. performance. Thanks alot! xxx Notice from BuffaloHELP: Moved to Security Issues area. Original post did not belong in tutorials section. Edited June 14, 2005 by BuffaloHELP (see edit history) Share this post Link to post Share on other sites
Inspiron 0 Report post Posted June 14, 2005 So what is it, a virus or a trojan horse...It's best if you do a screenshot of what Norton Anti Virus has captured...Or else, state the name of the virus or trojan horse so there's something we can start searching for an answer... Share this post Link to post Share on other sites
snlildude87 0 Report post Posted June 14, 2005 The reason why you can't delete it is that it's still running. What you need to do is find what executable file the virus or trojan is, kill its process, then run Norton and wipe it off. It's best of if kill its process then scan with Norton in quick successions because viruses or trojan horses have a reputation of quickly restarting themselves after you close them.And take a screenshot of what Norton is saying so we can analyze it for you. Share this post Link to post Share on other sites
Klass 0 Report post Posted June 14, 2005 Also run a spyware/adware scan. This thread is helpful:http://forums.xisto.com/topic/84093-spyware-and-adware-remove-em-all/1. Check that your Virus Program is Updated and do a Full System Scan. (If for some reason this is not working properly skip to number 2 and do the virus update/scan last)2. Download some free Spy ware/Adware removal tools: a. Ad-Aware SE Personal b. CWShredder c. HijackThis d. Microsoft AntiSpyware e. Spybot - Search & Destroy f. SpywareBlaster3. Not free but very good: a. NoAdware b. XoftSpySearch the web and you will find the Microsoft AntiSpyware on Microsoft's site, the link is not allowing me to make it clickable.After you have downloaded & installed the above programs make sure they are updated and proceed to disinfect.After you have ran every spy ware/adware program, reboot, but you will want to run the spy ware/adware program once more. After your done scanning a second time update your virus program and do a full system scan.4. Make sure Windows is Up to date: http://windowsupdate.microsoft.com/windowsupdate/v6/default.aspxIf you are still receiving spy ware/adware make sure your programs are updated boot into safe mode and run the spy ware/adware programs "again". Share this post Link to post Share on other sites
Thunder 0 Report post Posted June 14, 2005 No its not just cause of that. Norton really does suck. Use The SHield Proffessional 2005 or Bitdefender 2005 and it should take it off. I mean Norton is a waste of space. First of all it uses TONS of ram and second its not rated on the top 5 so i mean it just sucks. Mcafee can do better than that. Only dumb corporate buisnesses use this thats about it. Share this post Link to post Share on other sites
snlildude87 0 Report post Posted June 15, 2005 No its not just cause of that. Norton really does suck. Use The SHield Proffessional 2005 or Bitdefender 2005 and it should take it off. I mean Norton is a waste of space. First of all it uses TONS of ram and second its not rated on the top 5 so i mean it just sucks. Mcafee can do better than that. Only dumb corporate buisnesses use this thats about it. 151094[/snapback] Well, BitDefender kinda sucks, too. Kevin Rose did a round of of brand name firewalls way back when he used to work for TechTV, and it showed that BitDefender was the worst out of the programs that he tested. I agree, Norton is a waste of space, but many people are stuck with it because it comes with so many new computers nowaday. Actually, Mcafee kinda stinks, too. I looked at several tests of antivirus programs, and it showed the Mcafee had a low detection rate, and it is a bloated software. Share this post Link to post Share on other sites
guangdian 0 Report post Posted June 15, 2005 i suggested you just format the disk then install the OS again...it will delete the virus Share this post Link to post Share on other sites
BordaForx 0 Report post Posted June 15, 2005 Hey, I have Nortorn Anti-virus also. The weird thing is I had the Trojan Horse Virus before, also. Do you guys know what it does? It randomly downloads stuff to your computer, no matter what it is. Thats why there is alot of junk in your computer, even after you deleted it.Hey, do you have the "upgraded" version of Nortorn, because I deleted my virus with 2005 Nortorn... Share this post Link to post Share on other sites
BuffaloHelp 24 Report post Posted June 15, 2005 (edited) Nani Cheri If you know the location and the file name(s) of the file in question, start your computer in SAFE MODE. Then physically delete the file(s) and rerun your NAV once again. After the complete satisfaction that your computer is free from any anomalies, restart your computer to the NORMAL MODE. Good luck. 201 Edited June 15, 2005 by BuffaloHELP (see edit history) Share this post Link to post Share on other sites
madangel 0 Report post Posted June 15, 2005 i recommend Hijacthis, it's free, light,simple, and very strong program, you can find it at download.com Share this post Link to post Share on other sites
maresan 0 Report post Posted July 12, 2005 The best thing is to delete the trojan on your own. I had to do this once, when I tried to install Norton and it shut down. I looked at Task manager into processes and found my trojan. Then I searched for it using windows search and deleted it manualy. Truthfuly, I had luck. Lots of luck! After all you can stil do the old trick -> format c: Share this post Link to post Share on other sites
curthard89 0 Report post Posted July 14, 2005 visit synamatics website, do a search for it, it will then tell you how to get rid of it, extremely easy..! Share this post Link to post Share on other sites
Cain 0 Report post Posted July 14, 2005 Nani Cheri If you know the location and the file name(s) of the file in question, start your computer in SAFE MODE. Then physically delete the file(s) and rerun your NAV once again. After the complete satisfaction that your computer is free from any anomalies, restart your computer to the NORMAL MODE. Good luck. 201 151210[/snapback] How would one go about starting their computer in Safe Mode? And how does Safe Mode differ from when the computer is running normally? Share this post Link to post Share on other sites
SarCasM 0 Report post Posted July 14, 2005 Try putting the virus/trojan/whatevers name into Google, allot of times that will bring up removals for it.Oh, and to start your computer in Safe Mode, restart your computer, and..uh..well it depends on what ver you have, you have to hit F8(I think) on the right screen, I can't exactly say which one, so just keep hitting F8 on each screen or..idk. Share this post Link to post Share on other sites
iGuest 3 Report post Posted July 29, 2005 Hi everyone! I think I got the virus Trojan Horse, I have a Norton Anti-virus, and he detected the thing!!! He says its in the system32 directory, but he couldn't delete it. Does anybody knows how to get rid of this sh*t cause think it lowers my inet speed! and comp. performance. Thanks alot! xxx Notice from BuffaloHELP: Moved to Security Issues area. Original post did not belong in tutorials section. 151003[/snapback] Share this post Link to post Share on other sites