Echo_of_thunder 1 Report post Posted November 11, 2008 Okay here it is willielwgg, I made it as clear as I couldToday I bought a domain name I wanted to use it here at Xisto.com I wanted to change over from echo_of_thunder.trap17.com to echoofthunder.com Somehow I messed everything up. how I dont know.Now I have just finnished sending in a ticket on this mainly because now my CPannal is locked, On a differnt computer than I normally am, maybe they saw this and say naughty naughty naighty boy. Thanks Share this post Link to post Share on other sites
jlhaslip 4 Report post Posted November 11, 2008 First of all, have you received the Email from Sales/Support saying the Domain name purchase is completed? Until the Registration is finalized, you may have trouble using the Domain name. It takes a couple of hours to do that step.Secondly, the domain needs some time to travel around the web and get pointed to the nameservers properly. Allow 48 to 72 hours for that.Thirdly, did you "park" the Domain onto your Xisto sub-domain? Share this post Link to post Share on other sites
Echo_of_thunder 1 Report post Posted November 11, 2008 First of all, have you received the Email from Sales/Support saying the Domain name purchase is completed? Until the Registration is finalized, you may have trouble using the Domain name. It takes a couple of hours to do that step.Secondly, the domain needs some time to travel around the web and get pointed to the nameservers properly. Allow 48 to 72 hours for that.Thirdly, did you "park" the Domain onto your Xisto sub-domain? ty you da man. and no is not parked. Share this post Link to post Share on other sites
jlhaslip 4 Report post Posted November 11, 2008 submit a Ticket to Xisto - Support.com via your Billing Account. Any emails or communications are tracked by Ticket number, so all the details are available for review. Quote the Topic link here for them to review the situation. Share this post Link to post Share on other sites
Echo_of_thunder 1 Report post Posted November 11, 2008 All woorking great now. and resolved all problemsty all Share this post Link to post Share on other sites
Ash-Bash 0 Report post Posted March 26, 2009 All woorking great now. and resolved all problemsty all Glad to hear it, Any other problems you know where to come again Share this post Link to post Share on other sites
TheDisturbedOne 1 Report post Posted March 26, 2009 Come on...this was 5 months ago. XD Share this post Link to post Share on other sites
