Managed Server Support

Your Server. Our Engineers.

From $99/mo — Professional server management for any Linux server, anywhere. Security hardening, kernel patches, 24/7 monitoring, and emergency response — by the same engineers who manage Xisto's own infrastructure.

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The Xisto Support Philosophy

All paying Xisto customers already get HEROIC support — fully managed, free of charge. We don't just manage infrastructure; we extend a helping hand even when the problem doesn't fall under our contract.

Client has a bug on their website? We'll look at it when we have free time. If the work is substantial, we create an invoice and get it done. We never say no. We never turn you away.

This page is for businesses who need the same level of expert management on servers hosted outside of Xisto — at AWS, DigitalOcean, Hetzner, OVH, or any provider. Same engineers, same standards, same obsessive attention to security and performance.

Xisto Customers
Fully managed support included free with every hosting plan.
3rd Party Servers
Professional management starting at $99/mo. Plans below.
What We Manage
Security Hardening
CSF/iptables firewall, fail2ban, ModSecurity WAF, SSH hardening, port lockdown, rootkit scanning
Kernel Patches & OS Updates
Scheduled kernel updates, security patches, PHP/MySQL version management, compatibility testing
24/7 Service Monitoring
HTTP, HTTPS, MySQL, SSH, DNS, SMTP uptime checks every 60 seconds with instant alert response
Emergency Response
Server down? Hacked? Out of disk? We respond within 15 minutes and resolve — day or night
Performance Tuning
Apache/Nginx/LiteSpeed tuning, PHP-FPM optimization, MySQL query analysis, caching configuration

Managed Support Plans

For 3rd party servers hosted outside Xisto. All plans include the same engineer-led support that powers our own infrastructure.

Essential

Essential

$99.00/mo
≈ ₹9,108/mo

For small servers and single-site deployments. Ideal for startups, freelancers, and small business owners who need expert hands on their server.

  • 1 Server
  • Up to 4 CPU Cores
  • Any Virtualisation (KVM, VMware, etc.)
  • Security Hardening
  • Kernel & OS Patches
  • 24/7 Monitoring
  • Firewall Management
  • SSL Certificate Setup
  • Monthly Health Report
  • 4-Hour Emergency Response
Get Started
Enterprise

Enterprise

$399/mo
≈ ₹36,708/mo

For enterprises with large fleets, multi-cloud deployments, and mission-critical applications requiring dedicated engineering attention.

  • Unlimited Servers
  • Unlimited CPU Cores
  • Multi-Cloud & Hybrid Supported
  • Advanced Security + DDoS Setup
  • Custom Monitoring Dashboards
  • Database Tuning (MySQL, PostgreSQL)
  • Load Balancer Configuration
  • Disaster Recovery Planning
  • Dedicated Account Engineer
  • 15-Minute Emergency Response
Get Started

Need a custom scope? Chat on WhatsApp — we'll assess your servers and quote within 24 hours.

Everything We Handle

A complete breakdown of what's covered across all managed support plans.

Server & Application Setup

  • Server setup
  • FTP client setup
  • PHP module installation
  • Site migration
  • DNS setup
  • Web server configuration
  • PHP version upgrade
  • SSL installation
  • Email client setup
  • Server rebuild
  • MySQL upgrade
  • 3rd party app installation

Security

  • Server hardening
  • Email spam review
  • Firewall rule configuration
  • Security audit
  • Patching
  • Content recovery
  • Setup local backup
  • Process IP delist
  • (free delist requests)

Optimization

  • Apache optimization
  • MySQL optimization
  • Permissions & ownership audit
  • PHP configuration changes
  • Disk space audit
  • Database management
  • Advanced performance analysis

Additional Features

  • Server monitoring
  • Softaculous configuration

We Go Beyond

  • Kubernetes cluster setup
  • Docker Swarm & orchestration
  • Load balancer configuration
  • High-availability cluster setup
  • CI/CD pipeline setup
  • Nginx/HAProxy advanced config
  • Custom infrastructure solutions

Not sure if your requirement is covered? We never say no. Chat on WhatsApp and describe your situation — if it's out of scope we'll still help and quote separately.

We Manage Servers Everywhere

Your server doesn't need to be hosted with us. We manage infrastructure across all major providers.

AWS Google Cloud Azure DigitalOcean Hetzner OVH Linode / Akamai Vultr Contabo Any Linux Server
cPanel/WHM Plesk CWP DirectAdmin CloudLinux Proxmox Docker Plain Linux

Common Questions

Yes. We require SSH root or sudo access to manage your server effectively. We use key-based authentication only (no passwords), and all access is logged. If your provider supports it, we can also work through a jump host or VPN.

We manage all major Linux distributions — Ubuntu, Debian, CentOS, AlmaLinux, Rocky Linux, and RHEL. We also support FreeBSD. Windows server management is available on Enterprise plans upon request.

We never say no. If the work falls outside your plan's scope — for example, debugging application code or building a deployment pipeline — we'll still help. For small tasks, we do it as a courtesy. For larger work, we create an invoice and get it done. You'll always get a quote before any billable work begins.

Most hosting providers offer basic support — they'll reboot your server or check if the network is up. Xisto managed support goes far deeper: we proactively harden security, tune performance, apply patches, monitor services, and respond to emergencies as if your server were our own. You're getting a senior infrastructure engineer, not a help desk agent.

Absolutely. We'll audit your current server configuration, document everything, and take over management seamlessly. The onboarding process includes a full security audit, performance baseline, and monitoring setup — typically completed within 48 hours.

No long-term contracts. All plans are billed monthly and can be cancelled with 30 days notice. We earn your business every month by delivering results — not by locking you in.

Not sure if you need managed support?

Tell Xisto AI about your server setup and we'll recommend the right level of management — or help you decide if you even need it at all.

Ask Xisto AI WhatsApp Us