Email Backup & Archiving

Your Email Is Not Backed Up.
Here's Why That Matters.

Xisto Email Backup creates an independent, tamper-proof archive of every email your organisation sends and receives. Pricing is customised to your mailbox count and storage requirements — contact us for a quote.

Get a Custom Quote See What's Included
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"My Email Is in the Cloud." — That's Not a Backup.

Google Workspace and Microsoft 365 provide redundancy — your email is replicated across multiple data centres. But if you accidentally delete 6 months of email, or a disgruntled employee wipes a mailbox, or a ransomware attack hits your account — that email is gone after the 30-day recycle period.

Redundancy protects against hardware failure. It does not protect against human error, account compromise, or intentional deletion. Xisto Email Backup is an independent, off-platform archive that captures everything — regardless of what happens to your primary email provider.

  • Independent of Google, Microsoft, and Zimbra infrastructure
  • Tamper-proof — even admins cannot modify or delete the archive
  • Full-text search across all archived email
  • Export in EML, PST, or PDF for legal proceedings
30
Days before deleted email is gone from Google/M365
7 yrs
Email retention required in many financial/legal industries
$0
What Google charges for actual backup (Vault costs extra)
AES-256
Encryption used for all archived email in Xisto Email Backup

Email Backup Plans

All plans include AES-256 encryption, full-text search, eDiscovery export, and Xisto configuration support. Works with Google Workspace, Microsoft 365, Zimbra, and any IMAP server.

Pricing Is Customised for Your Organisation

Email backup pricing depends on the number of mailboxes you need to protect and your required storage and retention period. There is no fixed price list — send us your requirements and we will come back with a tailored quote within one business day.

Get a Custom Quote

Email Backup Configured for Your Compliance Requirements

Xisto helps your company set up Xisto Email Backup correctly — not just connected, but configured to meet your actual legal and business obligations.

Cross-Platform Setup

Xisto helps your company connect Xisto Email Backup to Google Workspace via OAuth, Microsoft 365 via Exchange Web Services, or Zimbra via IMAP — whichever platform your team uses, configured correctly from the start.

Compliance Retention Policies

Xisto helps your company configure retention periods that match your industry's legal requirements — GDPR, HIPAA, PCI-DSS, SOX, and FCA rules all have specific email retention mandates. The wrong setting means non-compliance even if you're paying for archiving.

eDiscovery Support

Xisto helps your company produce email records for legal proceedings or regulatory investigations — knowing what to search for, how to apply date and custodian filters, and how to export in the format required by the receiving party.

Departed Employee Protection

Xisto helps your company retain email history when staff leave. When a Google Workspace or M365 licence is deleted, that user's email vanishes. Xisto Email Backup retains the archive independently — accessible for legal holds, audits, or handovers.

Unified Backup Strategy

Xisto helps your company build a complete data protection strategy — Xisto Email Backup for email, CodeGuard for website files, and server-level snapshots for VPS or dedicated servers. Every layer documented and tested.

Standard Export Formats

Xisto helps your company export archived email in EML, PST, or PDF format — the standard formats accepted by legal teams, courts, and regulatory bodies. Exports can be produced on short notice when required.

Common Questions

Google provides redundancy — not backup. Your email is replicated across multiple data centres, protecting against hardware failure. But if email is deleted (intentionally or accidentally), it's gone after 30 days. Google Vault provides archiving, but costs $10/user/mo extra and is still within Google's infrastructure. Xisto Email Backup is fully independent — separate platform, separate storage.

Yes — Xisto Email Backup connects to any IMAP-compatible server including Zimbra. Xisto configures the connection as part of setup. Zimbra clients get both server-level backups (at the infrastructure level) and email-level archiving (via Xisto Email Backup) — two independent layers of protection.

Yes — before cancellation you can export your full archive in EML format, compatible with any email client or archiving system. Xisto assists with the export process to ensure nothing is missed.

Retention periods depend on your plan — Standard includes 30-day retention, Professional includes 1-year retention, and Enterprise includes unlimited retention with archival storage. All backups are encrypted and stored in geographically separate datacentres.

Granular restore is fully supported. You can search for and restore individual emails, specific folders, contacts, or calendar entries — without affecting your current mailbox. The restore process takes seconds for individual items.

Yes. Our backup solutions support Microsoft 365 (Exchange Online, OneDrive, SharePoint), Google Workspace (Gmail, Drive, Calendar), Zimbra, and any IMAP-based email server. Backups run automatically 3 times daily.

Not sure what email retention your business needs?

Ask Xisto AI — describe your industry and email platform and it will recommend the right plan and explain the compliance requirements that apply to your business.

Ask Xisto AI