Failed internet connection No Internet Explorer On Display Properties

[iGuest 3]

Failed internet connectionNo Internet Explorer On Display Properties

I am using Windows XP ServicePpack 3 and Internet Explorer 8.  There are two user accounts. When my wife logs in under her account and clicks on the IE icon on her desktop, she cannot establish an internet connection.  When I log in under my account, I have no problem getting a connection. Thia is the first time this problem has occurred.  Any ideas? Thanks

-question by Joe Vaccaro

[deadmad7 4]

Failed internet connection

No Internet Explorer On Display Properties

 

I am using Windows XP ServicePpack 3 and Internet Explorer 8. There are two user accounts. When my wife logs in under her account and clicks on the IE icon on her desktop, she cannot establish an internet connection. When I log in under my account, I have no problem getting a connection. Thia is the first time this problem has occurred. Any ideas? Thanks

 

-question by Joe Vaccaro

maybe the one joe is using is logged in as admin and therefore has net connection and the other is not? you might wanna check that on the control panel = )

[showtime 0]

1. either you dont have admin priviledges on you account
2. you might have dowloaded a virus so try the following :

a. Update your antivirus and antispyware definition databases.
b. Disable your System Restore [start>All Programs>>Accessories>>System Tools>>System Restore>>System Restore Settings>>check Turn off System Restore],
c. Clean up all Temporary and Recycle Bins. Use ATF-Cleaner from http://www.atribune.org/ , or use CCleaner from http://www.majorgeeks.com/
d. This step is very important: Boot to Safe Mode, [restart, press F8, choose Safe Mode, login] then run your anti-virus. Clean/Quarantine when necessary.
e. In Safe Mode, also scan for spyware, or malwares using Spybot-Search & Destroy https://www.safer-networking.org/dl/ or http://forums.xisto.com/no_longer_exists/ Clean and purge when prompted.

You could also verify in SpyBot S&D which processes are running processes or active in Safe Mode. If you see direct link libraries [*.dll], right-click on it to see the properties, if it's not included in your OS, Microsoft if you are using one, or part of your antivirus/antispyware application, you could delete it. Usually malwares have their own *.dll or *.exe services, the gave-away names would be a set of random letters e.g., shdaljd.dll or scvhst.exe, which mimics legitimate OS applications, such as the legitimate Microsoft's svchost.exe.