JordanW 0 Report post Posted May 16, 2008 OK, let me tell you how my Thursday night went. First of all, earlier in the day, something caused the electrical outlets in the kitchen to reset, so the T.V. in the living room shut off also, and the cable box. I was trying to figure out what was wrong, because everything else in the house was working fine. I test out other plugs and sure enough the other one works, so I'm assuming the problem is solved, well it wasn't. My Dad then comes home around 7:30 P.M. after he gets off of work, and is looking to see what the problem was, (mind you the problem was already fixed, I just switched where it was plugged in at) so my computer is on, and it's sitting here, then he resets the breakers, causing my computer to shut off. I come in here around 9:00 P.M. to get on the computer and check my e-mail, coming to realize that my computer WILL NOT start. I then frantically search to find the recovery disc and the manual and could not find it. I felt like smoking 3 packs of cigarettes I was SO mad. But, I sat down, calmed myself down, went for about a 30 minute drive and asked God to please help me fix this thing. I come home, find the recovery disc, now I had to re-install EVERYTHING I lost everything on my computer, the sound doesn't work, can anyone help me? Share this post Link to post Share on other sites
kobra500 1 Report post Posted May 16, 2008 (edited) Well i'm not an expert on sound cards but it may need replacement drivers, that or the sudden power change has broken the sound card.What Operating System you on?What Sound Card do you have?If you have a sound card built into the motherboard then what motherboard do you have?If you don't know google and download "aida32" and that will tell you exactly whats in your pc!or check "device manager", I only suggested "Aida32" because when I reinstalled my graphics drivers it wouldn't tell me what I had in device manager! Edited May 16, 2008 by kobra500 (see edit history) Share this post Link to post Share on other sites
JordanW 0 Report post Posted May 16, 2008 Is that something I have to download?I'm running Windows XP Professional edition, and I don't know anything about the sound card. Share this post Link to post Share on other sites
serverph 0 Report post Posted May 16, 2008 from the shoutbox, you mentioned your system as a Gateway 838GM, and that you don't have the disks required for your drivers. just check out gateway support's download center to look for the ones your system require:http://www.gateway.com/worldwide/support/also from the shoutbox, you said you have lost your serial number. i just didn't quite get if the serial number you lost is the one for WINXP (as you mentioned you're reinstalling your OS) or just the serial number for gateway. if it's the latter, gateway can help you locate your serial number:http://www.gateway.com/worldwide/support/or you can just browse all the downloads here if you can't locate it:http://www.gateway.com/worldwide/support/?Tab=Allif it's the WINXP serial number you lost, maybe gateway can still help if they have a record of your purchase with them.http://www.gateway.com/worldwide/support/ Share this post Link to post Share on other sites
JordanW 0 Report post Posted May 16, 2008 This message came up after I downloaded the driver:Installation instructions: c:\cabs\D00805-001-001\read_me.txtLas instrucciones de la instalaci?n: c:\cabs\D00805-001-001\D00805-001-001_readme_mx.pdf安装指令: c:\cabs\D00805-001-001\D00805-001-001_readme_ch.pdf Share this post Link to post Share on other sites
JordanW 0 Report post Posted May 18, 2008 (edited) [... Edited May 18, 2008 by JordanW (see edit history) Share this post Link to post Share on other sites
JordanW 0 Report post Posted May 18, 2008 Well i'm not an expert on sound cards but it may need replacement drivers, that or the sudden power change has broken the sound card.What Operating System you on?What Sound Card do you have?If you have a sound card built into the motherboard then what motherboard do you have?If you don't know google and download "aida32" and that will tell you exactly whats in your pc!or check "device manager", I only suggested "Aida32" because when I reinstalled my graphics drivers it wouldn't tell me what I had in device manager!Computer Operating System Microsoft Windows XP ProfessionalOS Service Pack Service Pack 2Internet Explorer 6.0.2900.2180Computer Name JORDAN (Jordan's Computer)User Name OwnerLogon Domain JORDANMotherboard CPU Type Unknown, 3000 MHz (3.75 x 800)Motherboard Name Intel Corporation D915GAGMotherboard Chipset UnknownSystem Memory 501 MBBIOS Type Insyde (02/14/05)Communication Port Communications Port (COM1)Communication Port Printer Port (LPT1)Storage Disk Drive ST3200822ASOptical Drive LITE-ON CD-ROM LTN-4891SOptical Drive LITE-ON DVDRW SOHW-1633SPartitions C: (NTFS) 185994 MB (179019 MB free)D: (FAT32) 4775 MB (1514 MB free)Input Keyboard Standard 101/102-Key or Microsoft Natural PS/2 KeyboardMouse Microsoft PS/2 MPeripherals Printer HP Deskjet 5400 SeriesUSB Device HP Deskjet 5400 Series (DOT4USB)USB Device USB Composite DeviceUSB Device USB Printing Support Share this post Link to post Share on other sites
rpgsearcherz 5 Report post Posted May 18, 2008 Keep in mind that although it could be an issue with your sound drivers themselves, your PC may also have what is called "UAA" drivers - which are for high definition audio...You may want to attempt getting those too - they're easily available via msn I think, as it is a microsoft made driver.That may fix your issue.So far my issues from sound have been because of...1)Drivers corrupted - had to reinstall2)UAA drivers got screwed - had to reinstall3)Somehow my motherboard got shocked and blew the sound port but nothing else(this was by far the weirdest issue I have ever had before)Other than that I really don't know enough to help but hopefully your issue was as easy as mine were. Share this post Link to post Share on other sites