MiniK 0 Report post Posted October 26, 2007 OK, my hosting account was upgraded so my hosting credits were set to 0. I went to stay with my sister for a couple of days and when I got back I had -4 hosting credits and my account was suspended.I've now got 6 hosting credits. My main site<cherubworld.org; is working but all of the addon domains I added go to the Suspended Account Page. What do I do??? Share this post Link to post Share on other sites
Saint_Michael 3 Report post Posted October 26, 2007 Like I mentioned in my account, and from numerous topics posted about this, once you gain 4+ credits you have to wait 1 hour for your account to be unsuspended. Then once it gets unsuspended you will be able to see it again. Share this post Link to post Share on other sites
MiniK 0 Report post Posted October 26, 2007 It's been nearly 24 hours now. Share this post Link to post Share on other sites
jlhaslip 4 Report post Posted October 26, 2007 Submit an email to Xisto - Support.com please.Link back to this thread, give them your account name, domain name, and describe the problem.The script usually runs *about* every hour, subject to server demand, etc.*edit*It's working now! Share this post Link to post Share on other sites
teknoTom 0 Report post Posted November 13, 2007 I'm having the same unfortunate problem...I have got +4 points and an hour later my site doesn't show up... Share this post Link to post Share on other sites
BuffaloHelp 24 Report post Posted November 14, 2007 teknoTom,Your main account is working since I can see your whole directory. But when I click on "cherishdragon"(?) the suspended page appears. This is unusual. Double check that directory's index page and see what you come up with. Share this post Link to post Share on other sites
Carson 0 Report post Posted November 14, 2007 I have had this problem before. I went to my main url and the page went fine, but when i went to the forums directory, it came up with the suspended account page. So my account was unsuspended, but the suspended account pages had remained. I found a .htaccess file in my forums directory and deleted it, and then it started working correctly again. Perhaps you have a similar problem here? Share this post Link to post Share on other sites
teknoTom 0 Report post Posted November 14, 2007 I cannot remove the permanent redirect going to the suspended page... Share this post Link to post Share on other sites
Carson 0 Report post Posted November 14, 2007 You can login to your CPanel right? My account is actually suspended at the moment so i cant login and check anything right now... I was able to delete the .htacess files from the directorys in the public_html directory, which these .htacces files were added into after my account was suspended. I dont know how it works but im assuming that when your account is suspended they place .htaccess files in your accounts directorys, and when you get enough credits they delete themselves again. And for me they didnt delete properly... Are there any .htaccess files in your account that werent there before? Share this post Link to post Share on other sites
teknoTom 0 Report post Posted November 15, 2007 PLEASE HELP?No-one can view my sites...I might have to change hosting sites so people can view them...Damn. Share this post Link to post Share on other sites
BuffaloHelp 24 Report post Posted November 16, 2007 Deleted htaccess files and your site is working just fine.Your index page is written so that it shows "Server problem. Back up A.S.A.P." What are you trying to do? People can't view them even if your site is working...I don't understand your situation... Share this post Link to post Share on other sites
teknoTom 0 Report post Posted November 17, 2007 Sorry. It works now... Share this post Link to post Share on other sites
rvalkass 5 Report post Posted November 17, 2007 Topic is resolved.Please PM any moderator to continue this discussion. Until then, this topic is closed. Share this post Link to post Share on other sites
