Suspended Account Computing Host

[Blazeruler 0]

I had an old account here, but I am currently paying for Xisto - Web Hosting. When the credits for the account here ran negative, my site got suspended. How can I fix this?

[jlhaslip 4]

Begin by reading THIS page and resume posting to acquire credits.

[Becca 0]

I had an old account here, but I am currently paying for Xisto - Web Hosting. When the credits for the account here ran negative, my site got suspended. How can I fix this?

204898[/snapback]

What do you mean? I think you know this already and this may be irrelevant but you need to get your credits over 4 to unsuspend your account which will take about an hour or so.

[Blazeruler 0]

Why do they suspend my paid account too? They should suspend my free one..

[Saint_Michael 3]

i think the reason why your paid account is frozen is that the your using the hosting services for your free one on that domain and not seperat.

[Blazeruler 0]

So once I get my account back, I could quit the free web hosting and that would solve it?

[BuffaloHelp 24]

Members should anticipate the confusion and post every account information as much as possible. This goes out to all members who are going to inquire about their accounts.First of all, do you have your own domain. If so, is it still pointing to ns1(2).trap17.com? That will explain why you are seeing the suspended page. Again, I have to guess since you have not provided any relevant information to base anything.Secondly, you are hosting through Xisto - Web Hosting and are you using subdomain of Xisto - Web Hosting or still using the Xisto.com' subdomain name?

[Blazeruler 0]

I have a domain. I'm using both Xisto - Web Hosting and Xisto. I'm planning on removing the Xisto though. It is currently under Primary ns1.computinghost.comSecondary ns2.computinghost.com

[BuffaloHelp 24]

Member owns a domain name and it is properly pointing to the right nameservers.OpaQue has been notified of your situation and sit tight until he resolves this issue.Thank you.