Service Status: Fraud [solved] Im not sure why

[8ennett 0]

I was just wondering why my application for web hosting was considered to be fraudulent? I logged in to the billing and support area and it said on the application details it was classed as fraud and was highlighted in red for terminated. Was there some form of problem with my account?

[yordan 10]

Open a ticket at Xisto - Support and ask the question, there is probably an error somewhere.

[8ennett 0]

Open a ticket at Xisto - Support and ask the question, there is probably an error somewhere.

Yeah I've filed myself a ticket now explaining the situation, I was just wondering why they had set it to fraud and if anyone else had this problem before. I thought it was strange the colour of my account on the billing section was red, then I noticed the key beneath it said red meant 'Terminated'.

So has anyone else had this happen to them or is it just I've been denied hosting do you reckon?

[yordan 10]

you probably gave a strange answer to one of the questions (strange domain name for instance).Please keep us informed how the thing goes.

[8ennett 0]

you probably gave a strange answer to one of the questions (strange domain name for instance). Please keep us informed how the thing goes.

Well I was wanting purchase a .com as well, drug-mann.com and added to the end I was only purchasing the basic package while I was still building my mmorpg which is about halfway to being finished, then once it was ready i would upgrade the package as needed. Still no response to the support ticket but it is the weekend after all lol

[Eggie 0]

drug-mann.com...i think thats your answer..i think they thought you are making some drugs based website which is probably forbidden...so that is why..try to change your game name in order to get it solved ;)Thanks...Eggie

[mahesh2k 0]

hmm, domain drugg-mann sounds like alarm. and hosting sites on drug, tobaco, viagra is like trouble for most of the hosting sites. so they deny application which are going in that direction.maybe you can explain what you want to host in here. that will solve problem ? if you intend to host drug, viagra and tobaco then i think this is not the host for you.

[8ennett 0]

Ok, the problem has now been solved. It turns out the account status was set to fraud because when I signed up for the package I had entered the email address for the game instead of the email address I used to sign up to the forums and billing and support. This automatically set my account to fraud. It's all sorted now and my web hosting account is now active. Thanks for the help guys. I don't seem to have an edit button on the post anywhere, could a mod please change the title to solved?

[yordan 10]

OK, glad to see that everything works fine now.I added "[solved]" to the title.