New Account

[HannahI 0]

I messed up my Xisto account. Can I get a new one?

[yordan 10]

I messed up my Xisto account. Can I get a new one?

what do you mean by "messed up"? If you cannot connect, ask for a new password.If you can connect, change what is wrong. If you cannot change it, simply send a ticket, they answer rather fast.
And of course you can create a new account, but then you will have to issue a ticket and ask them to delete the old one, in order that your cents do not go to the wrong account!

[HannahI 0]

So give me more "specific" instuctions to issue a ticket to delete the old one and make a new account, that is what I need.

[yordan 10]

So give me more "specific" instuctions to issue a ticket to delete the old one and make a new account, that is what I need.

go to https://support.xisto.com/index.php and click "support ticket"

[HannahI 0]

Thanks, Yordan.

[yordan 10]

Thanks, Yordan.

You're welcome. Please keep us informed.

[HannahI 0]

Okay, Yordan.

[HannahI 0]

Now how would I get a new one because they closed it?

[yordan 10]

You should be able to simply enter the register page again and fill up the form again :
https://support.xisto.com/register.php
Be careful with the mail address (which should be the same as the Xisto one) and write down the passwords on a pice of paper if you are not sure to remember them the first week.

[HannahI 0]

Thanks, Yordan. That is a big help for me, too!