Unable To Connect To Ftp Address. cant resolve host name

[MediYama 0]

I have just signed up a few minutes ago, but when I try to get into my FTP, this is the error that I get:

 

[13:29:05]Resolving host name "ftp.mediyama.astahost.com" [13:29:05] Unable to resolve host name. [13:29:05] Active Help: www.smartftp.com/support/kb/index.php/81/ [13:29:05] Cannot login waiting to retry (30s)...

 

 

Any way to solve this?

 

I have no idea what could be wrong, I logged in with these details: Host name: ftp.mediyama.astahost.com

 

User: mediyama Until then I'll use the file manager in the Cpanel..

[dserban 0]

I've tried using nslookup on the host name you specified, but my DNS server says it "can't find ftp.mediyama.astahost.com: Non-existent domain".I don't have a problem on my subdomain though.astahost subdomains should be working right away, so you will probably need to wait until Monday to get help from the admins.

Edited June 23, 2007 by dserban (see edit history)

[xboxrulz1405241485 0]

Please check that your hosting is completely activated here.

xboxrulz

[MediYama 0]

I followed your advice , xboxrulz. The page says that there is no problem with my account configuration, yet I still can't access the FTP.

[Gamer David 0]

If you are using EI7 than you need to go to internet options and then go to the advanced tab, then scroll down to Use Passive FTP (for firewall and DSL modem compatibility) make sure this is checked. Also you may want to change the your Security setting to med-low

Edited June 24, 2007 by Gamer David (see edit history)

[MediYama 0]

I don't use IE for my FTP, the web-based FTP in the Cpanel does work, but I can't access it using SmartFTP. I have no firewall set.

[pyost 0]

Maybe a slight modification of the host name would help? For example  mediyama.astahost.com

[MediYama 0]

Maybe a slight modification of the host name would help? For example mediyama.astahost.com

Tried that too, still does not work. The same thing happens. The only thing I don't understand is that the cpanel ftp does work.

[T-Thor 0]

w8 some minutes if u register that a few time.. or try to create another subdomain.. thats a normal error on hosting servers

[Gamer David 0]

I don't use IE for my FTP, the web-based FTP in the Cpanel does work, but I can't access it using SmartFTP. I have no firewall set.

You may still need to change the setting, most programs use the IE configuration files.I do now the most browsers are easy to use with ftp, including IE7.
I know i have no firewall on my system its self, but i still have to use this setting because of my host.

[MediYama 0]

I tried out all your advices, still nothing works.

[SilverFox1405241541 0]

I have had a horde of problems with FTP as well.  yourdomain.TLD username: CP Username Password: CP Password Make sure those are set. That the Port is TCP-21 and that anonymous IS OFF. That's all I can say other than look through the support category. There is ONE (only ONE) good thread on this that is VERY helpful.

[MediYama 0]

I have had a horde of problems with FTP as well.  yourdomain.TLD username: CP Username Password: CP Password Make sure those are set. That the Port is TCP-21 and that anonymous IS OFF. That's all I can say other than look through the support category. There is ONE (only ONE) good thread on this that is VERY helpful.

Thanks, I'll try it out.

[xboxrulz1405241485 0]

I suggest just using Windows Explorer to attempt an access to your FTP account. Else, I have to elevate this issue to the admins.xboxrulz

[MediYama 0]

I suggest just using Windows Explorer to attempt an access to your FTP account. Else, I have to elevate this issue to the admins.
xboxrulz

Nope, still says the same as it did before. I don't think it's my computer anyway, since my previous ftp hosts all worked.