-Sky- 0 Report post Posted July 16, 2010 Hey.I'm trying to forward a domain from my Client Area to my subdomain here..and well...it's giving me issues. I've submitted a ticket like 20 or so minutes ago, and have doubts that the ticket will get a response quickly...most likely get a reply in like 4 days. -_-Seriously. OQ, Submitting Support Tickets is longer than getting support directly from here. And Xisto is inactive.Basically what's wrong is, I've parked my domain "thespiritualportal.com" onto "thespiritualportal.trap17.com" but the .COM domain directs to the home of .trap17.com. I don't want the .com domain having any relations with the subdomain by showing it. I want it to have JUST "thespiritualportal.com/forums" etc.Help here would be much much appreciated than Support Tickets, where it takes 2-3 and a half days to get a single reply.Thanks Share this post Link to post Share on other sites
rpgsearcherz 5 Report post Posted July 16, 2010 Hey.I'm trying to forward a domain from my Client Area to my subdomain here..and well...it's giving me issues. I've submitted a ticket like 20 or so minutes ago, and have doubts that the ticket will get a response quickly...most likely get a reply in like 4 days. Seriously. OQ, Submitting Support Tickets is longer than getting support directly from here. And Xisto is inactive.Basically what's wrong is, I've parked my domain "thespiritualportal.com" onto "thespiritualportal.trap17.com" but the .COM domain directs to the home of .trap17.com. I don't want the .com domain having any relations with the subdomain by showing it. I want it to have JUST "thespiritualportal.com/forums" etc.Help here would be much much appreciated than Support Tickets, where it takes 2-3 and a half days to get a single reply.Thanks Check to see if you have any Domain Forwarders on (in your CPanel). If you park a domain but don't have a forwarder then it should take over the site on its own (using the new domain). That's how mine all worked.However, with forwarders it will still use the old domain. Share this post Link to post Share on other sites
anwiii 17 Report post Posted July 16, 2010 first of all, you shouldn't be parking your domain. you need to ADD that domain. so just add a new domain through your cpanel and make sure your domain settings are ok. from there, just forward your .com domain to thespiritualportal.com/forums or wherever you want. Share this post Link to post Share on other sites
-Sky- 0 Report post Posted July 16, 2010 So, like an addon domain? Alright, I'll try it, thanks rpg and anwii. Share this post Link to post Share on other sites
anwiii 17 Report post Posted July 16, 2010 exactly. an addon domain because any parked domain will automatically be forwarded to you sub domain. Share this post Link to post Share on other sites
-Sky- 0 Report post Posted July 16, 2010 What are the nameservers? (ns.computinghost.com or ns1.computinghost.com)? I know the ns2 nameserver, but not sure about the first one.And I used my thegtasector.com domain as a parked domain, I don't understand why it's not working here. Share this post Link to post Share on other sites
rpgsearcherz 5 Report post Posted July 17, 2010 (edited) The nameservers are ns1.computinghost.com and ns2.computinghost.comI just set mine up yesterday. Edited July 17, 2010 by rpgsearcherz (see edit history) Share this post Link to post Share on other sites
-Sky- 0 Report post Posted July 17, 2010 My domain still redirects to .trap17.com....even after following anwii's post. Share this post Link to post Share on other sites
anwiii 17 Report post Posted July 17, 2010 (edited) The nameservers are ns1.computinghost.com and ns2.computinghost.comI just set mine up yesterday. ummm you might want to double check your name servers then rpg. the correct name servers are:ns.computinghost.comns2.computinghost.comsky- you need to wait for everything to propogate. it takes a few hours to a couple days. also, please tell me you unparked your domain Edited July 17, 2010 by anwiii (see edit history) Share this post Link to post Share on other sites
-Sky- 0 Report post Posted July 17, 2010 (edited) I did. I've tried everything, but when I enter "ns.computinghost.com" it changes it to "ns2.computinghost.com". :(Registration Date: 2010/07/14 Edited July 17, 2010 by -Sky- (see edit history) Share this post Link to post Share on other sites
rpgsearcherz 5 Report post Posted July 17, 2010 ummm you might want to double check your name servers then rpg. the correct name servers are:ns.computinghost.comns2.computinghost.comsky- you need to wait for everything to propogate. it takes a few hours to a couple days. also, please tell me you unparked your domain Weird, for some reason I always thought it was NS1 and NS2. Just read the FAQ's though and you're right.Well, mine's always been fine as-is so I won't bother changing anything. Share this post Link to post Share on other sites
-Sky- 0 Report post Posted July 17, 2010 (edited) I've sent another reply to my ticket. I have no idea why, I guess I wasted like 2 minutes on the ticket crap...for what? I mean, it's not going to get a response for like...4 days. <_<OpaQue, hire more damn Support Staff mate...this companies Support sucks! It's worse than 000webhosts... Edited July 17, 2010 by -Sky- (see edit history) Share this post Link to post Share on other sites
anwiii 17 Report post Posted July 17, 2010 I've sent another reply to my ticket. I have no idea why, I guess I wasted like 2 minutes on the ticket crap...for what? I mean, it's not going to get a response for like...4 days. OpaQue, hire more damn Support Staff mate...this companies Support sucks! It's worse than 000webhosts... you're right. it's definately not the best. this is bad timing because it's a weekend so yea, don't expect much til the weekend is over. Share this post Link to post Share on other sites
-Sky- 0 Report post Posted July 17, 2010 Can you check if my domain works guys? Go to "http://forums.xisto.com/no_longer_exists/;, please tell me if there are any errors, bugs or issues.Thanks Share this post Link to post Share on other sites
OpaQue 15 Report post Posted July 17, 2010 In cases like this, its best to get your BASE domain changed. You need to send a ticket asking SUPPORT to change your base domain from xxx.trap17.com to your new Domain.com.Thank you,shree Share this post Link to post Share on other sites
