FreedomOverdose 0 Report post Posted October 21, 2008 Hello everyone. My and my friend's IP has been blocked by the Xisto servers. I cannot access my site: frover.trap17.commy IP is: 213.207.40.60I can access only through proxy. Any ideas? It is a very critical situation because i need to patch my site.thanks Share this post Link to post Share on other sites
onscreen 0 Report post Posted October 21, 2008 Problem isnt due to Xisto but the ISP you and your friend is using. I have the same problem last month and did complain to the ISP i used regarding its routing issues that caused several site including Xisto being blocked for no reason.Just try the same way, contact your ISP and inform them regarding the problem you have now, send a tracert result to them as well. Share this post Link to post Share on other sites
FreedomOverdose 0 Report post Posted October 21, 2008 I did contact my ISP, and they had nothign to do with it. The route is stuck at hop 18, and leaves my ISP's servers at hop 4 Share this post Link to post Share on other sites
jlhaslip 4 Report post Posted October 22, 2008 Submit a Ticket at https://support.xisto.com/ or, better still, access Live help at the same link. You will need to register, of course, in order to get full services at Xisto - Support.com. No big deal to Register. Share this post Link to post Share on other sites
FreedomOverdose 0 Report post Posted October 22, 2008 I already did what you said. they solved the problem for the moment, but now the situation is still the sameand again, same scenario. solved, after 3 hours still the same :)Dissapointed :P Share this post Link to post Share on other sites
FreedomOverdose 0 Report post Posted October 25, 2008 what is going on?????????? my site is loosing visitors every day because I cannot update it :@:@:@ Share this post Link to post Share on other sites
serverph 0 Report post Posted October 25, 2008 only Xisto - Support can help you figure out the real cause of your problem, AND solve your blocked IP issue, FreedomOverdose. were you able to read the reply i've posted in your XISTO LIVE SUPPORT topic thread since you've been searching for that, and you're not too keen on using the support ticket? take the time to update yourself also with the mycents system which will supercede the credits system, and properly link your forum account with the xisto billing and support area. one pointer we can share so as not to have your IP blocked is not to overly enter incorrect logins in the cpanel. that could be one of the reasons which trigger the block on your IP. just be sure you enter the correct login details later on, if this is the cause of your problem. Share this post Link to post Share on other sites
FreedomOverdose 0 Report post Posted October 26, 2008 I submitet a ticked, and for 2 days it hasn't been any reply, and the situation is still unsolved Share this post Link to post Share on other sites
velma 6 Report post Posted October 27, 2008 Hi,I need your ticket id so that I can confirm whether your ticket has been resolved or not Share this post Link to post Share on other sites
