[chsupport #ecn-115724]: Ftp/cpanel Login Problem

[brandrocker 0]

Please take a look at this.Ticket ID: ECN-115724Subject: FTP/Cpanel Login ProblemDepartment: CH SupportThanks.

[jlhaslip 4]

What errors are you receiving?Please post a description of the problem, please and thank you.

[brandrocker 0]

The error is that:

CPANEL Login:
http://forums.xisto.com/no_longer_exists/
Error:
The name or password entered is incorrect.

Also FTP Login:
Status: Resolving IP-Address for ftp.fancy-shoppe.com
Status: Connecting to 67.15.80.42:21
.......
Response: 530 Login authentication failed
Error: Could not connect to server


Thanks.

[PS]
I can still connect to my previous host using old Login Information.
I have updated my DNS Settings more than 12 Hours back.

[jlhaslip 4]

Resolving a DNS to another server can take 24 to 72 hours.48 is more then likely how long it may take.

[brandrocker 0]

Thanks. Can you please suggest, if I add new content to my website, will it be saved in my old mysql database, or the new one?

[BuffaloHelp 24]

Have you transferred your SQL from old server to new server? If so, your update should be saved in your new hosting provider.Just test out one item update and see if it sticks.

[OpaQue 15]

This is my ping reading.
LATEST

Pinging fancy-shoppe.com [208.87.243.82]with 32 bytes of data:
Reply from 208.87.243.82: bytes=32 time=270ms TTL=53

YOUR READING:
This is yours..

67.15.80.42:21

Issue is resolved as DNS is pointing correctly

-Shree

[OpaQue 15]

I have reset your password. Please try again :-)-Shree