amirborna 0 Report post Posted June 8, 2008 Can you just reset my cpanel / website FTP and all to how it was when I got it new please?Don't change any passwords, just make it so it's like brand new again. thanks--why?because I have some files in public_HTML that I am trying to delete even after I give it 777 it says permission deniedso please reset Share this post Link to post Share on other sites
demonlord 0 Report post Posted June 8, 2008 have you tryed deleting the files through an FTP program, that always works for me Share this post Link to post Share on other sites
Saint_Michael 3 Report post Posted June 8, 2008 Hmmm, have you tried letting someone else delete them for you at all? If not and see if that works, however, it sounds like your account has a configuration problem, and also have you tried contact support and letting them know that your having file permission problems as well? They might be able to fix it on their end. Share this post Link to post Share on other sites
amirborna 0 Report post Posted June 8, 2008 I've yes tried it with FTPI really don't have anything on my site to lose which is why I'm asking for a resetSo if you can reset it pelase, please do Share this post Link to post Share on other sites
BuffaloHelp 24 Report post Posted June 8, 2008 Hosting account cannot be reset; either terminated or try to work as is.Please PM me the files/directories you are trying to delete. Perhaps I can give it a go. Share this post Link to post Share on other sites
truefusion 3 Report post Posted June 9, 2008 How were these undeletable files created? If they were created through means other than FTP or Cpanel, that could be why you can't delete them. Share this post Link to post Share on other sites
kobra500 1 Report post Posted June 9, 2008 bit Like truefusions gallery, i have it installed just in case, if they were created by a script etc you may not be able to delete them! reply what the files are and how they were made as trufusion said Share this post Link to post Share on other sites
