ZPGames 0 Report post Posted May 16, 2008 (edited) Ok so while the servers were being moved all three of my sites hosted on the Xisto network were down for like a week, not all that good but I didn't say anything about it because I know that migrating servers can't be all that easy and problems are bound to happen and now two of my sites are back up but one of them is not and hasn't been for almost two weeks. If you type in offroaddatabase.com without the www. it comes to some weird site that I am not affiliated with but if you add the www. sometimes my site comes up and other times it does not. I spend a lot of money with Xisto because I have been very happy with it but now it seems like my site is being hijacked and there is nothing I can do about it because it is a domain end thing. I have already lost far to much money to my site being down that I really waived off because I knew you were only migrating to make things better for customers, but now I am losing money, and reputation for something that I can't control in any way or form so if you could help me at all I would greatly appreciate it. I have been a customer for almost 3 years so I would hate to move my domains to another registrar for something like this. My hosting is a different story, I notice it seems to be faster now then before and sense it came up I haven't noticed any downtime.**EDIT, now the weird unaffiliated site isn't coming, but nothing except my 404 error is. Edited May 16, 2008 by ZPGames (see edit history) Share this post Link to post Share on other sites
serverph 0 Report post Posted May 16, 2008 both offroaddatabase.com and http://www.offroaddatabase.com/ bring up the same wiki main page for me... nothing different as i compare.you may have to bring up a support ticket via https://support.xisto.com/ to fasttrack resolving any problem regarding your domain if any. better yet, use the live support chat feature so you can converse with any of the support team members to expedite it even sooner. Share this post Link to post Share on other sites
ZPGames 0 Report post Posted May 17, 2008 (edited) Thank you kindly, as you can imagine I freaked out a little bit when I saw another site on my site, and it is back again. I wonder if you're using Safari or Firefox because it doesn't seem to come up on those but it does on IE. I'll probably have to open a ticket, but not tonight as I must sleep and prepare for a long day tomorrow. Thank you again. **EDIT: I added a screen shot of it Edited May 17, 2008 by ZPGames (see edit history) Share this post Link to post Share on other sites
serverph 0 Report post Posted May 17, 2008 yeah, i've tested your domain already on firefox. but just now i've tested it again on IE. as with firefox, the same wiki main page shows for me.maybe you gotta flush out your cache and remove any temporary files you have, then check it again. alternatively, you can force a page refresh by holding down your CTRL key and pressing F5 together.try to ping your domain as well to see what IP is shown to you. add that to your report ticket. Share this post Link to post Share on other sites
rvalkass 5 Report post Posted May 17, 2008 Visiting offroaddatabase.com for me brings up the PHProxy page. Adding WWW. makes no difference - I still get sent to the proxy page.Running a tracepath for your domain shows that it does point to the Xisto server: CONSOLE rob@rob-laptop:~$ tracepath offroaddatabase.com 1: rob-laptop.home (192.168.1.66) 0.208ms pmtu 1500 1: api.home (192.168.1.254) 32.623ms 2: 217.47.70.122 (217.47.70.122) asymm 3 51.153ms 3: 217.47.202.161 (217.47.202.161) 51.812ms 4: 217.47.83.6 (217.47.83.6) asymm 11 51.854ms 5: 217.41.168.17 (217.41.168.17) 50.811ms 6: 217.41.168.130 (217.41.168.130) 52.940ms 7: 217.41.168.42 (217.41.168.42) asymm 11 52.621ms 8: 217.47.202.114 (217.47.202.114) asymm 10 51.213ms 9: core1-pos0-0-0-12.ealing.ukcore.bt.net (62.6.200.105) asymm 10 53.907ms10: transit1-gig7-0-0.ealing.ukcore.bt.net (62.6.200.106) asymm 11 52.400ms11: t2c1-ge13-0-0.uk-eal.eu.bt.net (166.49.168.21) 52.035ms12: t2c2-p3-0.uk-lon1.eu.bt.net (166.49.208.210) 51.679ms13: t2a1-ge7-0-0.uk-lon1.eu.bt.net (166.49.135.110) asymm 14 59.276ms14: 195.66.224.130 (195.66.224.130) asymm 15 53.416ms15: p5-0-0d0.rar1.amsterdam-nh.nl.xo.net (71.5.174.5) asymm 17 60.468ms16: p7-0-0d0.rar2.washington-dc.us.xo.net (65.106.0.126) asymm 17 143.158ms17: p0-0-0d0.rar1.washington-dc.us.xo.net (65.106.1.13) asymm 15 144.864ms18: p1-0-0.RAR1.SanJose-CA.us.xo.net (65.106.0.38) asymm 16 218.871ms19: te-3-2-0.rar3.sanjose-ca.us.xo.net (207.88.14.97) asymm 15 211.657ms20: 207.88.14.98.ptr.us.xo.net (207.88.14.98) asymm 16 226.079ms21: 207.88.186.46.ptr.us.xo.net (207.88.186.46) asymm 19 227.059ms22: alpha.xisto.com (64.69.35.170) asymm 16 219.108ms reached Resume: pmtu 1500 hops 22 back 16I suppose it is possible that someone else has parked your domain on their account at Xisto. That would mean the nameservers would remain as the Xisto - Web Hosting ones, yet the domain would still go to the same account. Share this post Link to post Share on other sites
ZPGames 0 Report post Posted May 17, 2008 It is strange but I went in and chatted with support and we got everything handled. I noticed that two of my other sites started doing it so I went in and fixed them to and now everything is working fine, I just have never seen anything like that. Oh well, thanks for the help guys. Share this post Link to post Share on other sites
ZPGames 0 Report post Posted May 22, 2008 Well it's doing it again. I pinged my sites and the two ones that are doing it pinged to an IP address that I didn't recognize. I did a reverse lookup and it came up as resolving to Xisto, but by it, it also said that it was a broken DNS. Just wondering if there is anything I can do to fix this, because if it won't work on Xisto, I will have to move to another DNS server to make it work. I'd rather not have to purchase another year of service somewhere else when I transfer all of my domains. That could get expensive. Share this post Link to post Share on other sites
