cwconline 0 Report post Posted June 27, 2007 Hi... I was wondering if anybody is having the same issue and if they knew how to fix it.When I open Help and Support I get an error saying "FILE URL CANNOT BE DOWNLOADED" or similar to that... it like tries to open apage to download. what can I do to fix this? Share this post Link to post Share on other sites
fffanatics 0 Report post Posted June 27, 2007 I personally have not exeperience this error but it sounds like you might no have internet access and thus cant get to the file. This is just my opinion and could be wrong but i would check your internet connectivity Share this post Link to post Share on other sites
cwconline 0 Report post Posted June 27, 2007 It couldnt be that! I am online right now and have tried it... Mmmm, i dunno... I really dont use it that much, but sometimes it helps out when I am looking for a certain thing... Anybody else any ideas? Share this post Link to post Share on other sites
Saint_Michael 3 Report post Posted June 28, 2007 Almost sounds like the Help system got corrupted, I would trying reinstalling the help file system and see if that works. From the general searching I did it seems the XML file that is used by the help and support might be corrupted, but I would suggestion searching around vista support at microsoft's website and see what can be found. Share this post Link to post Share on other sites
techclave 0 Report post Posted June 30, 2007 Vista's help system works mostly online. It will give you very little information if you are offline. Once you go online you will be presented with a full fledged hedlp service. Maybe in your case the help feature is trying to go online when you are still offline. Try checking the help ferature when you are online. If it does not rectify the error then I think 'Saint Michael' is right. The help system might have corrupted. Good luck! Share this post Link to post Share on other sites
