Password Problems Please Help I cant access my CP

[greenyb118 0]

I have entered my password, I have reset my password and entered the new one and it still won't let me onto my control panel, the login box just sits there. Staring at me. I know the password I entered was right as it was working fine yesterday and the day before. I changed my domain name before the password problem.Thanks

[BuffaloHelp 24]

Please specify "domain name."If you changed to a top level domain (not a sub domain) you should know that you have to wait about 24-72 hours before your domain name can be propagated. Which means, your-domain.com/cpanel will not work until your-domain becomes propagated (properly resolved). In the mean time you can access your cPanel by using IP-address/cpanel or gamma{dot}xisto{dot}com/cPanel

[greenyb118 0]

It was indeed a top level domain I changed to, but I have waited over 72 hours and I still can't login. Nameservers are pointed at ns1.trap17.com and ns2.trap17.com.

[BuffaloHelp 24]

Which way(s) have you tried?ip_address/cpanel?gamma{dot}xisto{dot}com/cpanel?or your-domain-name.com/cpanel?I can see that you still have your default index page. Since I don't have your login and password I cannot test it further. But your domain and cpanel access is working fine. Question: do you see a security alert pop-up page right after you enter your-domain-name.uk/cpanel? If so do you click on YES on the security alert message? If you're not, you cannot access your cPanel.

[Imtay22 0]

OR it is that you hosting account has been suspended, and you don't have 4 credits yet (what happened to me). This isn't really my say, it's for BH to figure out, but that might be it.

[BuffaloHelp 24]

OR it is that you hosting account has been suspended, and you don't have 4 credits yet (what happened to me).

That option was already checked before I made the reply Hosting credits are good and they are not under suspended mode. Otherwise I would not have said, "I can see your default index page." I have lists of trouble shooting steps. But thanks for reminding it for others