Jump to content
xisto Community
Sign in to follow this  
Bkag

Need Help With A Network / Printer Lock Up Cannot delete file in que, so no printing can be done

Recommended Posts

Ok, so the way the network is set up is like this, (with more computers but this is just an example)Computer (a -----> network hub <------ Computer(b ^ l l l vPrinter (1So computer (b tryed to print a document on printer (1, now at the top of the que (since 7 this morning, it is now 7 in the evening) is that document, at about 8 this morning the printing task was "Deleted" so the current status is "Deleting printing" but in no way will it delete the printing (it has had I have tryed to delete the printing from Computer (a and Computer (b and i have restarted the printer, nothing seems to work. :) Any suggestions on what to do :) Thanks, Ben

Share this post


Link to post
Share on other sites

I'm not quite sure what to do, but maybe you should try shutting down everything, comptuers, router, and printer. It works for me whenever my router gets screwed up. If that doesnt work then it is something with Windows. You could try removing the printer and then reinstalling it to. Hope it works out well for you.

Share this post


Link to post
Share on other sites

I think you can setup your printer as 'off-line' in the print manager.When it's setup as 'off-line' you can delete the job in the queue.Works sometimes, otherwise you have to restart the computer but then all printjobs are gone.

Share this post


Link to post
Share on other sites

I do not know if this would work, but have you tried to restart the computer? or even unplug the printer from the computer console. That is what I susually do when I have problems. It should get rid of it within a couple of seconds.

Share this post


Link to post
Share on other sites

Yeah, we tryed that several times, but the print was still there, it was being saved on all the computers (5-8 depending if the laptops are on) as a print task. By restarting the printspooling on the computer which the printer was hooked up to that cleared the task

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.