Annoyingly Long Time For Shut Down

[iGuest 3]

Problems updating and shutting down with Windows 7Annoyingly Long Time For Shut Down

Hello,

I'm having major problems updating and shutting down my computer.  It's a brand new computer (ASUS UL80Vt-A1) that I only purchased about a month ago.  It has the Windows 7 O/S.  I have barely used the computer, as it's still very, very new.  Yesterday I turned on the computer and it needed updates from Windows, so I started the updating.  It took 7 hours to install 24 updates!!  It would not shut off properly after the updates were installed.  I also checked the history of the updates, and many of the updates failed to install.  I had to take out the battery in order for the computer to shut off, then I turned it on again, and used it for a short time.  When I went to shut down the computer, it had the sign for more updates!  So, the computer was installing 10 more updates from Windows, and it took all night! I started at 7PM the night before, and it was still on when I woke up the next morning.  It has been trying to shut down for many hours.  The computer is still saying "shutting down".  I can't use control-alternate-delete, as that does nothing.  I think I will take out the battery again like I did before.  Please help!!  Do you think it's a virus? Perhaps it was sold to me with a virus already in the O/S?

Thanks for your help.

-question by Kikiben

[iGuest 3]

Solved:I had the same problem when I bought the Dell n4050 Core I3 one , I realized that the default user account is the problem, create a new user , delete the default one , that is .