Patiently Waiting 2nd Week To Solve Cpanel Error..

[malish 0]

I've reported my error about not being able to access cPanel for my site http://forums.xisto.com/no_longer_exists/ after upgrade. None response so far, admins please look at that issue maybe you just forgot about that.Thank you, malish

[wassie 0]

well i can reach your cpanel site fine...is the problem that your username and pass aren't correct?

[malish 0]

The problem is that it says info is not correct, but no doubt it is I never changed anything!

[BuffaloHelp 24]

What happened to my response on sending support ticket to support@Xisto.com?

 

If you were having some issues, please send it again. Your hosting was most likely didn't migrate to the new server, seeing that your IP still points to the old server.

 

Send with the following information, again please. I'll even make the message for you.

 

your site url: http://forums.xisto.com/no_longer_exists/

your site IP when pinged: 69.50.188.18

cpanel user name: malish

Issue:

My site is still pointing to the old server of Xisto, judging by the IP address. I am guessing that my host did not shift with Xisto's recent server migration. And thus, I cannot access my cpanel. Please correct my hosting service and let me know when you do.

 

Truly yours,

<insert your name here>

[malish 0]

Thats the response I'm getting when trying to send that message on the support email:

This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  pipe to |/usr/bin/php -q /home/xisto/public_html/helpdesk/emailpipe.php
    generated by support@Xisto.com
    local delivery failed

The following text was generated during the delivery attempt:

------ pipe to |/usr/bin/php -q /home/xisto/public_html/helpdesk/emailpipe.php
      generated by support@Xisto.com ------

No input file specified.

------ This is a copy of the message, including all the headers. ------

Return-path: <artemslavko@hotmail.com>
Received: from [65.54.161.34] (port=13754 helo=hotmail.com)
by alpha.xisto.com with esmtp (Exim 4.52)
id 1Ej3fo-0003RN-6K
for support@Xisto.com; Sun, 04 Dec 2005 23:53:40 +0000
Received: from mail pickup service by hotmail.com with Microsoft SMTPSVC;
Sun, 4 Dec 2005 15:53:36 -0800
Message-ID: <BAY106-F240BA61B627AD76E594471AC4E0@phx.gbl>
Received: from 65.54.161.200 by by106fd.bay106.hotmail.msn.com with HTTP;
Sun, 04 Dec 2005 23:53:35 GMT
X-Originating-IP: [70.27.73.29]
X-Originating-Email: [artemslavko@hotmail.com]
X-Sender: artemslavko@hotmail.com
From: "Artem Slavko" <artemslavko@hotmail.com>
To: support@Xisto.com
Bcc:
Subject: cPanel issue
Date: Sun, 04 Dec 2005 18:53:35 -0500
Mime-Version: 1.0
Content-Type: text/plain; format=flowed
X-OriginalArrivalTime: 04 Dec 2005 23:53:36.0056 (UTC)
FILETIME=[F0E8CB80:01C5F92D]
X-cPanel-MailScanner-Information: Please contact the ISP for more information
X-cPanel-MailScanner: Not scanned: please contact your Internet E-Mail Service
Provider for details
X-cPanel-MailScanner-SpamCheck: not spam, SpamAssassin (score=-2.599,
required 5, autolearn=not spam, BAYES_00 -2.60,
MSGID_FROM_MTA_HEADER 0.00)
X-cPanel-MailScanner-From: artemslavko@hotmail.com

your site url: http://forums.xisto.com/no_longer_exists/
your site IP when pinged: 69.50.188.18
cpanel user name: malish
Issue: Can't access cPanel
My site is still pointing to the old server of Xisto, judging by the IP
address. I am guessing that my host did not shift with Xisto's recent
server migration. And thus, I cannot access my cpanel. Please correct my
hosting service and let me know when you do.

Truly yours,
malish

Further actions?

[BuffaloHelp 24]

OpaQue has been notified. Hang tight until he gets the message

[OpaQue 15]

I m damn sure, you are using A-ADDRESS pointing to point your domain.Use NameserversNS1.TRAP17.COMNS2.TRAP17.COM

[malish 0]

Why would it matter if before upgrade everything worked fine?

[malish 0]

Just changed those dns's to what you told me, but the thing is I had another problem before, when putting Xisto dns's - http://forums.xisto.com/no_longer_exists/ would not work - only http://forums.xisto.com/no_longer_exists/. Anyways will see what's going to happen.

[BuffaloHelp 24]

malish,Your initial problem was that you received a wrong advice from another person before and you changed your A Name. After the reset, you should have changed it back to default and changed ONLY your nameserver. That was my instruction and that's why I gave up my 40 credits to you. Both your links are working just fine. Remember that you should NEVER change anything but your nameserver, not even your A NAME record. Topic will be closed in few days if without any replies.