iGuest 3 Report post Posted March 10, 2005 Befor you vote, please take the time to read the post below(The full thing), then once done vote. Thank you.Well you may alrdy know that i have bought "Plan B" over 2 weeks ago now, well seeing how i emailed freenuke and sent out many Tickets i still have not heard from them or have got any information on my payment that i have made and that HAS been taken out of my bank account via paypal, so yes I HAVE payed.....well i dont think that i will be ever seeing the account that i have asked for....(I got an email upon 5 mins after signin up for plan b, and they asked me what account info i wanted, my domain name/username/ and password) I sent them back that email the day i sigened up fo freenukehosting......and have not heard from them science......So what should i do is what i'm asking.....(Suggestions?)-Say to hell with this and cancel this order and reorder?Why would i reorder well cuz heres what it says on there homepage.Welcome to freenukehosting.com. Free Nuke Hosting offers free hosting, paid hosting, reseller hosting, and dedicated servers. We offer reliable, and affordable web hosting. Fast account activation 30 seconds after you signup for any of our plans (Dedicated servers takes 72 hours for setup).Why Choose Free Nuke Hosting?* Reliable server and support* Affordable Prices.* Instant account setup.* 99.9% Uptime (Click here to check our uptime and downtime.)* Online Billing and Support Center=======================Befor i finsih up i wanna comment on this."Reliable server and support" Reliable? lol....2 weeks i have been with out any infomation on why i have payed and got nothing. I sent out many emails asking just a simple "What is going on?" "when will i see my account?" "is it going to be soon?" and i have got nothing....."Instant account setup"Maybe after the switch (when they switched and joined with another company)=============================So what i was saying is, should i say to hell with the plan i bouhgt now and just do like a reorder? "We offer reliable, and affordable web hosting. Fast account activation 30 seconds after you signup for any of our plans"I should get it in 30 seconds and not 30 days? or did they mean to put days instead of seconds?----------------------------Q - What i'm i voteing on?A - You are voting on what you think about me buying "Plan B" over 2 weeks ago now, and have got nothing back. Yes the money has been taken outa my back account via paypal. And no i do not have anything, no infomation on my account was sent back to me via email, i have sent them many emails over the past 2 weeks and have got nothing back. So what do you think? Yes i'm pissed off.....i wanted to do my damn website over the march break cause this would have been the best time for me to get to work at it seeing how school starts back up thismonday and i will be very busy.....Thanks.I very mad Dago~ :evil: Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 10, 2005 Why is there no good options? FNH has been great to me! You just picked a bad time to buy hosting. Admin is very very busy. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 10, 2005 There is no bad time to buy anything in professional companies. No matter how busy the admins are, customers always come first, especially customers who have already paid up.Nothing can be more important, as businesses do not exist without customers. You're destroying your own life-line by ignoring paying customers. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 10, 2005 You don't know what he is doing! He is REALLY busy! Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 10, 2005 Um....2 weeks, i could understand a few days but 2 weeks, come on we are payed customers we should be top priority if they want to keep there ratings up.....All you people are all like oh shut up there busy and what not, but 2 weeks with out any emails about my account status.....? you would think someone could take 5 mins outa there busy life to answer a simple question asked by someone who is paying them....i would love to tell my friends and family and other people on the net and say yes freenukhosting is the way to go they have good service and are cheap, but that is more then what i can say in this case.::EDITED:: Oh and yeah thats pretty cute to add something to my poll that i have made and block me outa it, yes you are cool....::NOTE:: People the polls were the first 4 the last one was not added by me and in this case would be faulty to vote on.::NOTE:: The poll was based ON THIS CASE not there service over all. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 10, 2005 If what your saying is right Dago-Serv, then yes I would think that the paid services require a greater amount of attention than the free hosting requests. windborn is correct. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 10, 2005 Thank you Windborn and Torn for making me not feel that i was just exaggerating the issue. Yes i am disappointed and i think i have every right to be in this case. If it have been 1 week i would not have mind but it is passing the 2 week mark (14 days) and i have got NO emails to what is going on.No Suggestions from anyone?I very disappointed Dago~ Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 Well I'm pleased with my reseller hosting so far - the uptimes been good but I think admin should take more attention to this issue > its only him who will suffer because of it (well you too ). Good luck with this, sorry to hear it though. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 Sorry for this. If you would have done it now account creation is automatic. I will get in touch with admin tonight or tommorw and solve this problem. I gaurantee you will have your hosting if you want it. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 Do not get me wrong, i do want and wish to stay with freenukehosting, for the past 2 weeks and my patients have held up pretty well if i may say so myself. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 ok well then ill make sure ur account gets creadted. the 30 second thing is beacuse of a script admin just recently added that auto-sets up accounts. u signed up before this was implemented. So admin might have not seen ur e-mail, its called signing up at a bad time, happened to me the first time i tried, now ive got paid hosting and love it so much :mrgreen: Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 Yeah, many people have took my posts the wrong way about this problem, as if i was trying ot give FNH (FreeNukeHosting) a bad name, that is not what i'm trying to do, i'm just simply pointing out the fact that i have payed and that i should deserve better service.Thank you StonedDevil for your help in this, it is very much appreciated. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 np, its what im here for, but ill talk to admin next time hes online, either later tonight or tommorw morning. once i get ahold of him he will e-mail u back Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 Ok then, thank you once again. ;)I hope i'm compensated for the 2 weeks i missed out on. Share this post Link to post Share on other sites
iGuest 3 Report post Posted March 11, 2005 i think it is bad service.im glad im not paying, and i have sympathy for u Share this post Link to post Share on other sites
