Ever Feel Like A Computer Illiterate? This site will make you feel better.

The next time you start thinking that you're not so great with computers, check out this site - it's filled with tech-support stories (nightmares, actually) for your reading pleasure.


Some of these stories are so utterly stupid that I can't believe they really happened. But they probably did.

Hmm, I have a Direct answer to the question on this topic. No, I never once felt computer illerate Which helps me because I can laugh at anyones troubles and say "Wow your a total noob for scruing that up.And Casanova, thank you for your insight into that "will check that" could you answer with more than just some post grabbing sentance?

Oh boy. I have to say that while I started surfing through this Website laughing, I ended up so freakin' mad and disgusted that I think I broke my left mouse button hitting the Close button on my browser. I mean, for the love of everything that's good and pure, this is not computer illiteracy, it's absolute mortal stupidity. Still, some of these incidents were pretty hilarious. I'm sure I'll take another look at this site soon. Thanks, Sarah.

I've read all of these, and some of them are so unbelievably funny!
The Stupid Tech Support ones are the best.

A while ago I found I similar site to this, it was called Clientcopia, or something. It was pretty funny. I'll see if I can find the IRL for it...

Sorry to double post, but here it is - http://www.clientcopia.com/

it was not tht bad also.....

My school district decided to require us school psychologists to do all our reports on laptops and print from a single printer. After a few months the laptop they provided me ceased to work with the printer. I spoke with the IT Manager.

IT Manager: "I don't know if the problem is a hardware problem or a software problem."
Me: "Ok."
IT Manager: "So I can't solve the problem now."
Me: "When can you solve it?"
IT Manager: "I told you: I don't know if it is a hardware problem or a software problem. I can't fix it until I know."
Me: "Ok. I need to print my reports. When will I be able to?"
IT Manager: (angrily) "Look, if it's a hardware problem I can't fix it! I don't know if it is a hardware or a software problem."
I made several more attempts to communicate with the IT manager about this problem over the next few weeks, only to find myself in the same conversation. Finally, I sent a memo to my boss, explaining that I was having difficulty getting tech support and could not print out my reports. My boss wrote back:


Boss: "Please do not harass the IT Manager anymore. He has already explained to you that he doesn't know whether it is a software problem or a hardware problem."

A few weeks ago I was calling around to some local phone companies, looking for DSL. I have cable right now, but I'm extremely unhappy with the pathetic support they give. Anyway, the phone company is one of the main providers of DSL, so I called their number to ask some questions.

Me: "I want to get more information about the DSL."
Her: "What would you like to know?"
Me: "Is the 768K download in bits or bytes? I'm assuming bits."
Her: "I believe it's in bytes."
Me: "So you are giving me faster than my cable connection for cheaper? Are you sure its not 768 kilobits, which is about 96 kilobytes?"
Her: "I'm pretty sure it's 768 kilobytes."
Me: "Ok, that works. As for the IP address, is it static or dynamic?"
Her: "It's dymanic."
Me: "Oh, ok. So how often does it change?"
Her: "The only time it ever changes is when you go in there and change it."
Me: "Ummmm, then how would that be dynamic if it never changes?"
Her: (click)
Ok, so, strike one. The girl in tech support didn't know what she was talking about, so she hung up on me.

I called back, and this time a man answered the phone. I told him the girl was not only clueless but hung up on me, and I am already considering not using them. He said he would try to help.

I asked him the same questions. The download speed is 768 kilobits. The IP address is dynamic and changes every few hours. But he couldn't answer anything else: he didn't know where I would get the DSL modem from, if they are using internal DHCP, how the changing IP address will affect my connectivity and downloads, etc. He finally admitted that at that particular call center, they really don't know much about it. He gave me a number for tech support.

I called that number and a lady answered. She gave me a set of responses that were different still.

I finally wrote in to their customer service and told them that after one person clearly had no clue what she was talking about and hung up on me, a second was guessing and admitted he didn't know, and tech support gave me completely different answers, I will not be using their services. The next day I received a reply. The man who replied basically said he was sorry for such bad service, and please call the following number for support. It was the number I dialed the first time.

I've read all of these, and some of them are so unbelievably funny!

The Stupid Tech Support ones are the best.

 

A while ago I found I similar site to this, it was called Clientcopia, or something. It was pretty funny. I'll see if I can find the IRL for it...

 

Sorry to double post, but here it is - http://www.clientcopia.com/

 

Notice from moonwitch:

merged on users request

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OH MAN, some of these are even worse (or, from my perspective, they're funnier) than the original link I posted. Thanks!

Hmm, I have a Direct answer to the question on this topic. No, I never once felt computer illerate Which helps me because I can laugh at anyones troubles and say "Wow your a total noob for scruing that up.

 

And Casanova, thank you for your insight into that "will check that"  could you answer with more than just some post grabbing sentance?

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And we've all been computer illeterate at one point, some of us still are. So unless you were born with knowledge of every computer language to be thought up, I suggest you be more compasionate towards the other members.

On topic, thank you for the great link Sarah.

I used to be so Internet illiterate. That was until I took a computer class. Then I understood everything.Most parents are computer illiterate. That's mainly because they didn't grow up with it. The Internet is quite new, to be honest. We're all pioneers of it.However, my parents so understand the computer. That's kind of sad, really. They probably know more about it than me.