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Software For Marketing As Strategy, Advice Pls!

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Hi everyone,I hope I have posted in the right forum. I'm engaged in a small business and I'm planning to start marketing online. Is there a low cost technique I can utilize in developing my products in the internet? I've read something about live247support.com which is a customer service support software company that provides live chat support at a low cost. I've come across this blog but I'm not pretty sure how can be effective this software would be: onlinebusinessconsultant.wordpress.com/2009/10/14/new-e-commerce-software-boosts-sales/ please if you have more idea about this tool I will highly appreciate if you post it here. Thank you and hope to hear from you soon.Miley

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