Jump to content
xisto Community
Sign in to follow this  
DungeoN

Modem Software

Recommended Posts

HiI have just bought a new broadband modem and have installed according to instructions. When I try to install the configuration utility which seems to be a standard setup exe file the following window opens. In the window title bar it says.16 bit windows sub system (i thought xp is a 32 bit system)c:\windows\system32\autoexec.nt the system file is not suitable for running MSDOS + microsoft windows applications.Then 2 buttons Close or ignoreCan anyone help? Steve

Share this post


Link to post
Share on other sites

Hi Dungeon,Have encountered this problem before. It USUALLY deals with 2 related issues.1) XP OS (core operating system) files.2) firmware drivers for your new modem.First, make sure your XP OS files/"patches"/ updates are current (ie. go to MS & have them check your puter for updates).Second, go to the modem manufacturers site & download the newest/latest firmware install program for their drivers of the modem.By the time you get the "new" modem off the shelf & install it- the drivers are often already out of date due to MS's nasty habit of changing the configuration of OS files. The firmware manufacturers then have to "jump thru hoops" & re-write their code to catch up.After you do both of these steps the modem should(?) install correctly.If not, contact tech support for the modem manufacturer & report the problem.Post back & let us know how this problem was resolved so others can benefit.Hope this helpsRGPHNX

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.