Having Problems Connecting To Astahost Via Ftp

[kc8yff 0]

I am having some problems connecting to Xisto via FTP. I am using SmartFTP. Each time I attempt to log in, I get an error:

    SmartFTP v1.0.983.32    Resolving host name ftp.astahost.com...
    Connecting to (ftp.astahost.com) ->  IP: 69.31.66.77 PORT: 21
    Connected to (ftp.astahost.com) -> Time = 80ms
    Socket connected waiting for login sequence.
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 2 of 50 allowed.
220-Local time is now 17:37. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
    USER kc8yff
331 User kc8yff OK. Password required
    PASS (hidden)
530 Authentication failed, sorry
    Cannot login waiting to retry (30s)...

After 30 seconds, it retries and still cannot connect. I am able to log into the webspace I have on my friend's server.

I appreciate each and every one who helps.

Thanks.

[redsox58 0]

the host/address "ftp.astahost.com" is not the right thing to have. You must use"ftp.yoursubdomain.astahost.com"

[NilsC 0]

the host/address "ftp.astahost.com" is not the right thing to have.

You must use"ftp.yoursubdomain.astahost.com"

<{POST_SNAPBACK}>

Redsox58 is correct, or you can use:

THE FOLLOWING ARE VALID FTP ADDRESS which you can use to access FTP :-

 

1> 69.50.168.69

2> ftp.ABC.astahost.com [ where ABC is your subdomain ]

3> ftp.YOUDOMAIN.com [ If you have registered your DOMAIN with Us ]

 

NOTE : THE FTP PASSWORD AND CPANEL PASSWORD ARE SAME!!!

Thanks Redsox58

Nils

[Trekkie101 0]

Are you sure SmartFTP has your correct password it seems it doesnt.

[kc8yff 0]

Aha! Now I can log in. Thanks to all of you who helped.

[NilsC 0]

Another happy customer. Thank you to everyone who helped out. This is what makes Xisto such a great community.*** TOPIC CLOSED ***Nils