web_designer 7 Report post Posted February 2, 2013 Hi,How are you all? I hope you doing great. I have a website hosted on a server here, usually I can enter the cpanal right away to edit my files but it was been a while since I did that. So, when I tried to open the cpanal, it kept on loading and nothing comes up. I was wondering what is going on? and how to fix it. I need to edit files as soon as possible so please any help will be appreciated. Thanks in advance. Share this post Link to post Share on other sites
velma 6 Report post Posted February 2, 2013 Hi,How are you all? I hope you doing great. I have a website hosted on a server here, usually I can enter the cpanal right away to edit my files but it was been a while since I did that. So, when I tried to open the cpanal, it kept on loading and nothing comes up. I was wondering what is going on? and how to fix it. I need to edit files as soon as possible so please any help will be appreciated. Thanks in advance. Welcome back to KS darling! I hope you have been well. How about this?Why don't you tell me what url you are using OR try to login with the username & password you have at the following url options :-http://www.madwire.com/ORyoursite.net:2082If you are told even once that the login username & password is wrong, stop right there and let me know. I will have a tech send you a new passwordORYou can login to your client area at Xisto - Support and change the password yourself. You need to find your service and view it to see the option to edit your password.Let me know.And great to see you here 1 web_designer reacted to this Share this post Link to post Share on other sites
rpgsearcherz 5 Report post Posted February 2, 2013 Welcome back to KS darling! I hope you have been well. How about this?Why don't you tell me what url you are using OR try to login with the username & password you have at the following url options :-http://www.madwire.com/ORyoursite.net:2082If you are told even once that the login username & password is wrong, stop right there and let me know. I will have a tech send you a new passwordORYou can login to your client area at Xisto - Support and change the password yourself. You need to find your service and view it to see the option to edit your password.Let me know.And great to see you here I've actually had some issues that may be related. When I visit the cPanel sometimes it will give a "warning: Malware" when using Chrome. This is using the link that's in our CH account. I can bypass it by choosing to go there anyways, but wanted to give a heads-up. This started yesterday as far as I know. Share this post Link to post Share on other sites
web_designer 7 Report post Posted February 3, 2013 Welcome back to KS darling! I hope you have been well. How about this? Why don't you tell me what url you are using OR try to login with the username & password you have at the following url options :- http://www.madwire.com/ OR yoursite.net:2082 If you are told even once that the login username & password is wrong, stop right there and let me know. I will have a tech send you a new password OR You can login to your client area at Xisto - Support and change the password yourself. You need to find your service and view it to see the option to edit your password. Let me know. And great to see you here Hi dear, how are you doing, I hope you are doing great and thank you a lot for your fast reply, it worked like a charm I could access the cpanal now. and the reason is I was using an old link (http://forums.xisto.com/no_longer_exists/) they should changed now. And that proves how along I was away from here so sad. I hope to be more active but I am fully taken away with life. But It is always relieving to have someone like you here to help and support. Well done dear, and thanks again. Share this post Link to post Share on other sites
velma 6 Report post Posted February 4, 2013 Hi dear, how are you doing, I hope you are doing great :)and thank you a lot for your fast reply, it worked like a charm I could access the cpanal now. and the reason is I was using an old link (http://forums.xisto.com/no_longer_exists/) they should changed now. And that proves how along I was away from here so sad. I hope to be more active but I am fully taken away with life. But It is always relieving to have someone like you here to help and support. Well done dear, and thanks again. Ah yes, that link was for the old server, funny, you should have received an email ages ago telling you that your account was transferred. Life can be funny and leave you unable to post here but we are always happy to see you here whenever you can I hope you and your little girl are doing great. I am closing this topic since the issue is resolved but you can always let us know about your life through a new topic Share this post Link to post Share on other sites