How To Find New Ip Address

[Emerger 0]

Since the server change, my site, pandoratreasures.com doesn't load. My old IP address was 64.69.36.223

The email about the change said:

 

Where Do I Find The New Ip Addresses ?

===============================

 

The list of main shared ip are given here :-

 

Servername : Old IP : New IP

 

there was no link. Can someone point me to the right location?

Thanks.

[kevinpaquet 0]

Make sure that your DNS are:

ns.computinghost.com

ns2.computinghost.com

 

AND NOT

ns1.computinghost.com

ns2.computinghost.com

[Emerger 0]

Make sure that your DNS are:

ns.computinghost.com

ns2.computinghost.com

 

AND NOT

ns1.computinghost.com

ns2.computinghost.com

Thanks for the reply. Remember you are talking to a total newbie here. I found the link for new IP's

https://support.xisto.com/index.php?_m=ns&newsid=21

 

Old: 64.69.36.223

New: 208.87.243.98

 

But if I type http://forums.xisto.com/no_longer_exists/

I get this message:

Invalid license

Main IP Address: 208.87.243.98

CPanel Version: 11.18.3-RELEASE_21703

RVskin Version: 8.38

 

Note: Server administrator can run perl /root/rvadmin/convert_theme.pl to switch users to other skin such as X skin while waiting for the resolution.

 

Where do I go to change the DNS, if I can't log in?

[kevinpaquet 0]

You need to change it on your domain registrar.For example, you have your domain registered at namecheap.comLog in to your namecheap.com account, and change the DNS from there.

[Emerger 0]

You need to change it on your domain registrar.For example, you have your domain registered at namecheap.com
Log in to your namecheap.com account, and change the DNS from there.

I found the link in an email from Xisto - Web Hosting, logged in to that, but the new nameservers were already in place. Any other ideas?

[kevinpaquet 0]

Come again?

[Emerger 0]

Come again?

If the nameservers are right and the servers are running, why can't I access my site or control panel type typing either:
the name: pandoratreasures.com
or the IP : 208.87.243.98

[kevinpaquet 0]

I checked your DNS.
It shows 3 DNS, it should be only 2.
the first one ns.computinghost.com
and the second ns2.computinghost.com

results from here

[Emerger 0]

I checked your DNS.It shows 3 DNS, it should be only 2.
the first one ns.computinghost.com
and the second ns2.computinghost.com

results from here

I got the domain through Xisto - Web Hosting.com. At the managment link:
https://xisto.com/

the nameservers only list 2,

Name Servers
Name Server1 ns2.computinghost.com
Name Server2 ns.computinghost.com

Will the third, the old nameserver expire, or does it need to be removed somewhere?

Kevin, I really appreciate you helping me out.

[kevinpaquet 0]

You need to remove ns1.computinghost.com, there should only be the 2 domain name servers left

[Emerger 0]

You need to remove ns1.computinghost.com, there should only be the 2 domain name servers left

When I log in to my domain management account at https://xisto.com/, only the two correct name servers are listed, the ns1.computinghost.com does not show up. So how can I remove it?

[jlhaslip 4]

It may come to pass that this issue will go away upon completion of the Server migration currently being performed.Patience, please. And I have 6 or 8 sites going through the same thing as yours. No Web presence, no Cpanel, etc. Only thing to do is sit it out for now, folks.

[Emerger 0]

Kevin,

Looking at the report from the link you included

https://pingability.com/zoneinfo.jsp?domainratreasures.com

it still lists the old IP address. So maybe it is a time issue. It seems strange to me that by going to the IP address directly, I can't log into the cpanel. But since I know nothing about HOW these things work, maybe that is expected. I'll give it a day or so to sort out.