Emerger 0 Report post Posted April 30, 2008 Since the server change, my site, pandoratreasures.com doesn't load. My old IP address was 64.69.36.223 The email about the change said: Where Do I Find The New Ip Addresses ? =============================== The list of main shared ip are given here :- Servername : Old IP : New IP there was no link. Can someone point me to the right location? Thanks. Share this post Link to post Share on other sites
kevinpaquet 0 Report post Posted April 30, 2008 Make sure that your DNS are: ns.computinghost.com ns2.computinghost.com AND NOT ns1.computinghost.com ns2.computinghost.com Share this post Link to post Share on other sites
Emerger 0 Report post Posted April 30, 2008 Make sure that your DNS are: ns.computinghost.com ns2.computinghost.com AND NOT ns1.computinghost.com ns2.computinghost.com Thanks for the reply. Remember you are talking to a total newbie here. I found the link for new IP'shttps://support.xisto.com/index.php?_m=ns&newsid=21 Old: 64.69.36.223 New: 208.87.243.98 But if I type http://forums.xisto.com/no_longer_exists/ I get this message: Invalid license Main IP Address: 208.87.243.98 CPanel Version: 11.18.3-RELEASE_21703 RVskin Version: 8.38 Note: Server administrator can run perl /root/rvadmin/convert_theme.pl to switch users to other skin such as X skin while waiting for the resolution. Where do I go to change the DNS, if I can't log in? Share this post Link to post Share on other sites
kevinpaquet 0 Report post Posted April 30, 2008 You need to change it on your domain registrar.For example, you have your domain registered at namecheap.comLog in to your namecheap.com account, and change the DNS from there. Share this post Link to post Share on other sites
Emerger 0 Report post Posted April 30, 2008 You need to change it on your domain registrar.For example, you have your domain registered at namecheap.comLog in to your namecheap.com account, and change the DNS from there. I found the link in an email from Xisto - Web Hosting, logged in to that, but the new nameservers were already in place. Any other ideas? Share this post Link to post Share on other sites
kevinpaquet 0 Report post Posted April 30, 2008 Come again? Share this post Link to post Share on other sites
Emerger 0 Report post Posted April 30, 2008 Come again? If the nameservers are right and the servers are running, why can't I access my site or control panel type typing either:the name: pandoratreasures.comor the IP : 208.87.243.98 Share this post Link to post Share on other sites
kevinpaquet 0 Report post Posted April 30, 2008 I checked your DNS.It shows 3 DNS, it should be only 2.the first one ns.computinghost.comand the second ns2.computinghost.comresults from here Share this post Link to post Share on other sites
Emerger 0 Report post Posted April 30, 2008 I checked your DNS.It shows 3 DNS, it should be only 2.the first one ns.computinghost.comand the second ns2.computinghost.comresults from here I got the domain through Xisto - Web Hosting.com. At the managment link:https://xisto.com/the nameservers only list 2, Name ServersName Server1 ns2.computinghost.comName Server2 ns.computinghost.comWill the third, the old nameserver expire, or does it need to be removed somewhere? Kevin, I really appreciate you helping me out. Share this post Link to post Share on other sites
kevinpaquet 0 Report post Posted April 30, 2008 You need to remove ns1.computinghost.com, there should only be the 2 domain name servers left Share this post Link to post Share on other sites
Emerger 0 Report post Posted April 30, 2008 You need to remove ns1.computinghost.com, there should only be the 2 domain name servers leftWhen I log in to my domain management account at https://xisto.com/, only the two correct name servers are listed, the ns1.computinghost.com does not show up. So how can I remove it? Share this post Link to post Share on other sites
jlhaslip 4 Report post Posted April 30, 2008 It may come to pass that this issue will go away upon completion of the Server migration currently being performed.Patience, please. And I have 6 or 8 sites going through the same thing as yours. No Web presence, no Cpanel, etc. Only thing to do is sit it out for now, folks. Share this post Link to post Share on other sites
Emerger 0 Report post Posted April 30, 2008 Kevin, Looking at the report from the link you included https://pingability.com/zoneinfo.jsp?domainratreasures.com it still lists the old IP address. So maybe it is a time issue. It seems strange to me that by going to the IP address directly, I can't log into the cpanel. But since I know nothing about HOW these things work, maybe that is expected. I'll give it a day or so to sort out. Share this post Link to post Share on other sites