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master_bacarra

Question About Hosting Getting Re-activated [resolved]

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Good day! I have some questions about my hosting account. I have been idle for quite some time and unfortunately, I wasn't able to gather enough credits so my hosting got suspended (after my credits reached negative). Last weekend I gathered enough (around 10 credits) so my website could be reactivated again. I was told by my friend yesterday that my site was now accessible however, I realized that it was only my main page that has been activated, the subdomains were not. Whenever I try to access it, a trap suspended page keeps on appearing. Can anyone please explain to me why this is happening? I wanted to shift to paid hosting so I won't have to worry about credits but since I can't purchase online, I have to stick with the free hosting for now.Oh and sorry if I didn't use the search button for this (if ever there's a similar topic in the forum already), I'm a bit of in a hurry. Will check back probably tomorrow for the replies. thanks.

Edited by master_bacarra (see edit history)

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In this case, Check the .htaccess file throughly. It will have some entries to forward the request to your site to XISTO SUSPENDED page. Remove those and things should be fine.

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Topic is resolved.Please PM any moderator to continue this discussion. Until then, this topic is closed.

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