Login Failed On New Account [resolved]

[jmac 0]

I just got my new paid hosting account setup and tried to login but it failed on the very first attempt. I've emailed support but with no response yet. I don't understand how I can get a confirmation email that says my account has been established but I cannot login.

[BuffaloHelp 24]

There are two login information. One is for account purchase login (via Xisto - Web Hosting) and the other is for your cpanel. Your cpanel login information is emailed once your account is successfully established.Which login are you referring to, Xisto - Web Hosting login or cpanel login?

[OpaQue 15]

Your TICKET ID please.

Sales Dept. Timing can be found on http://forums.xisto.com/no_longer_exists/

SUPPORT TIMINGS

SALES : 3:00 to 11:00 GMT (Mon-Sat)
SUPPORT : 24 x 7 x 365

[OpaQue 15]

Btw, I processed your account today. :-)

[jmac 0]

My issue was resolved. I was told there was an issue of billing sending out emails before the accounts were actually processed/created. All is well now.

[BuffaloHelp 24]

Topic is resolved.Please PM any moderator to continue this discussion. Until then, this topic is closed.