r3skyline 0 Report post Posted October 4, 2007 ok, so i signed up a couple days ago. it said it was a complete package deal, so i was like cool. this is my first time making a website/forum. so far support was good but then it went downhill. i got everything i needed, confirmation email, got my account activated. gave me my login info, cpanel, temp website url and everything. so far so good. i go into the cpanel, and i use fantastico to load up smf forums. i was like yay! cuz i finally got it in. my url is http://forums.xisto.com/no_longer_exists/ . ok. i get an email after i installed smf that my domain/website had resolved their servers. super awesome! its been almost 2 days now and i still cant access my website! i went onto live support and they told me that i hadnt registered my website or w.e and that is why it wasnt showing up. but on Xisto - Web Hosting.com under my client info it says my domain/website is active. whats going on? i thought they did the registering and stuff... im really confused right now. Share this post Link to post Share on other sites
jlhaslip 4 Report post Posted October 4, 2007 In order to use the Domain name, it is required that you 'own' the domain and you need to set the Domain Name Servers correctly.As I check, the Name Servers are not currently pointed to the Xisto - Web Hosting Name servers. Review the instructions found in the Xisto readme file for the steps required. the actual details will be different, but the process would be similar.Xisto Readme Share this post Link to post Share on other sites
r3skyline 0 Report post Posted October 4, 2007 In order to use the Domain name, it is required that you 'own' the domain and you need to set the Domain Name Servers correctly.As I check, the Name Servers are not currently pointed to the Xisto - Web Hosting Name servers. Review the instructions found in the Xisto readme file for the steps required. the actual details will be different, but the process would be similar.Xisto Readmeok, found out all i paid for was web hosting pooh...so i sorta have the domain name forum.thebatcave.org but when i went to try and register for it, it said it was invalid.....so how do i change the one i purchased through Xisto - Web Hosting to something i can use? Share this post Link to post Share on other sites
jlhaslip 4 Report post Posted October 5, 2007 Go to https://xisto.com/ and use their services to find an available Domain name, arrange to purchase it and then make it your account domain according to the instructions. You will need to set the Name Servers and then wait for the Domain to propogate. That could take as few as 24 hours or as long as 72 hrs. No real way to control that. It depends on too many things happening.Once the Domain Name gets propogated, you will be all set.Good luck with it. Post back here if you need any more assistance. Share this post Link to post Share on other sites
OpaQue 15 Report post Posted October 5, 2007 WHOIS of THEBATCAVE.ORG => The domain which you should own in order to use : forum.thebatcave.orgforum.thebatcave.org is the domain for which you ordered hosting.It was already registered on : 30-Jan-2000 22:22:27 UTCI assume you did not have proper knowledge of web hosting. In this case, you should have gone with FREEDOM Package where we setup everything from domain registration to hosting and give you the details.Please register a new domain at https://xisto.com/ and Contact support at https://support.xisto.com/ to change your domain name (for your hosting account). Whois of thebatcave.orgDomain thebatcave.org is registeredServer whois.publicinterestregistry.net respond:Domain ID:D18722089-LRORDomain Name:THEBATCAVE.ORGCreated On:30-Jan-2000 22:22:27 UTCLast Updated On:04-Feb-2007 21:30:44 UTCExpiration Date:30-Jan-2008 22:22:26 UTCSponsoring Registrar:Tucows Inc. (R11-LROR)Status:CLIENT TRANSFER PROHIBITEDStatus:CLIENT UPDATE PROHIBITEDRegistrant ID:tuuhUtNNk8RJxovHRegistrant Name:Nicholas GurganusRegistrant Organization:noneRegistrant Street1:1Registrant Street2:Registrant Street3:Registrant City:ARegistrant State/Province:MarylandRegistrant Postal Code:24542Registrant Country:USRegistrant Phone:+1.3015551111Registrant Phone Ext.:Registrant FAX:Registrant FAX Ext.:Registrant Email:ngurganus@gmail.comAdmin ID:tu91USU34iOLM83uAdmin Name:Nicholas GurganusAdmin Organization:noneAdmin Street1:1Admin Street2:Admin Street3:Admin City:AAdmin State/Province:MarylandAdmin Postal Code:24542Admin Country:USAdmin Phone:+1.3015551111Admin Phone Ext.:Admin FAX:Admin FAX Ext.:Admin Email:ngurganus@gmail.comTech ID:tuXEUjZxsFx9gTMoTech Name:Nicholas GurganusTech Organization:noneTech Street1:1Tech Street2:Tech Street3:Tech City:ATech State/Province:MarylandTech Postal Code:24542Tech Country:USTech Phone:+1.3015551111Tech Phone Ext.:Tech FAX:Tech FAX Ext.:Tech Email:ngurganus@gmail.comName Server:NS.DKNETWORKS.ORGName Server:NS.CODEMONKEY.ORG Share this post Link to post Share on other sites
