sandbox 0 Report post Posted September 18, 2005 (edited) Hey everybody, I just got approved for my account upgrade. Schweet.When I went to submit my upgrade request to https://support.xisto.com/ it said: Xisto Processing. Please wait. This may take few minutesYOU DONT HAVE ENOUGH HOSTING CREDITS! It's okay to delete everything in my account and simply restore a package 2 image to replace it. That might be the simplest thing. There might be a problem with my install because when I run https://support.xisto.com/ I get:Member Group is set properly...YOUR CREDITS SYSTEM IS IN STAGE 1. THIS WILL RESULT IN TERMINATION OF YOUR ACCOUNT.Credit System Stage 1 Check .... Failed.CREDIT CHECK ........ Passed.Credit System Stage 3 Check ... Passed!YOUR CPANEL USERNAME IN OUR RECORD IS : "sandboxs"If the above username is *NOT* your Cpanel username, then it will terminated after next Account Tally Cycle.Errors Found!Contact System Administrator immediately. ( support@xisto.com )Mention your complete site address, Server name, Forum Details (including Link to your forum username). I submitted this error through the suggested channel (support@xisto.com) about 5 days ago, but did not receive a response. Suggestions? Notice from BuffaloHELP: Edited as reported. Edited September 18, 2005 by BuffaloHELP (see edit history) Share this post Link to post Share on other sites
BuffaloHelp 24 Report post Posted September 18, 2005 As of today, Sept 18 2005 12:41am GMT-5 you have negative credits (ridiculously large negative). But your hosting is operational? Do you have at least 30 positive credits to upgrade?Otherwise I believe only administrators can rectify your situation. Reply to this thread and we'll go from there. Share this post Link to post Share on other sites
sandbox 0 Report post Posted September 18, 2005 Wow, I didn't know my posts were that bad... there's not much there yet, but I've started my site at http://forums.xisto.com/no_longer_exists/, and it is working. I can log into cpanel and administer everything just fine. When I go to the front page of the t17 forums it currently (1:16 am -5 GMT) reports that I have 37 credits, which is consistent with what I would expect. I haven't seen anything unusual with respect to my credits as reported by the forum calculations.Thx. Share this post Link to post Share on other sites
OpaQue 15 Report post Posted September 19, 2005 I just upgraded your account with the same thing. I don't know what went wrong, however, your account was upgraded successfully. Verfied..Upgrading..Upgrade Complete...Updated Cpanel information.Updated Credits information.Xisto.com : Free Web Hosting Account Activation Your Forum Username sandbox Hosting Account Username sandboxs :: Hosting Account Details :: ( Please save it )ACCOUNT UPGRADED SUCCESSFULLY!! Share this post Link to post Share on other sites
sandbox 0 Report post Posted September 19, 2005 I just upgraded your account with the same thing. I don't know what went wrong, however, your account was upgraded successfully. 187477[/snapback] Yes! please disregard my PM. I see the upgrade now, and life is good in general. Weird! Thank you for the prompt attention to this matter. t17 rocks! --sandbox Share this post Link to post Share on other sites
BuffaloHelp 24 Report post Posted September 19, 2005 ----- Topic resolved, thread closed ----- Share this post Link to post Share on other sites
