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Kayako Esupport? any program similar to that?

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I downloaded the program today and installed it, but it dont seem to be working, keep getting the follwoing error:

Fatal error: Call to a member function on a non-object in /home/xrayn/public_html/support/main.php on line 14

I wonder if anyone know any live supoort program that is similar to kayako support? :P any help would be extreme useful.

Notice from cmatcmextra:
Please quote error messages

Edited by cmatcmextra (see edit history)

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Like the name tells you, its a script for e support, so basicly a script where you can add trouble tickets and bring them under the attention of admins. It's pretty nice, altho I didnt know it was freeware..You might want to check out phpSupport (http://phpsupport.jynx.net/) its another free support ticket system powered by PHP.

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