Problem with the registering of new users

[iGuest 3]

Hi!In my actual forum (which is hosted in another provider), i have a problem with the registering.When someone register, he is asked to wait for an e-mail to confirme and activate is account.The problem is that my users never receive the activation mail...So i have to maintain my forum without activation registering or activate it manually.Anyone can help? any clue?P.S. : sorry for my lame english...

[iGuest 3]

judge for yourself. message admin sent in reply to me asking.

To: "geancanach@clerk.com" <geancanach@clerk.com>

CC: 

Subject: Re: banned

Date: Fri, 14 Jan 2005 11:34:08 +0200

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I have banned you because your were spamming or you register 2

usernames on our forums.

 

 

On Thu, 13 Jan 2005 18:56:54 -0500, geancanach@clerk.com

<geancanach@clerk.com> wrote:

> when I went back to the freenukehosting.com website again this evening, it

> said I was banned. I have recieved no notice nor explanation as to why, nor

> was i listed as banned in the banned topic when i checked from another

> location. I would like you to look into this matter and correct it ASAP.

> Your expedience in this matter is most appreciated

> -- ___________________________________________________________

> Sign-up for Ads Free at Mail.com

> http://www.mail.com/int/?sr=signup

 

 

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and my response to which i am still waiting for a reply

This message was sent with High importance. 

To: "Free Nuke Hosting" <nukehosting@gmail.com>

CC: 

Subject: Re: banned

Date: Sat, 15 Jan 2005 09:09:27 -0500

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no, that isnt quite true. in our house we have a network set up through a single server, thus making all internet connections through the house have 1 ip address, but each account was from a different person on a different computer. upon checking the forum rules (again) i noticed that there is nothing there that would indicate that that is not accepted

 

you will see the date on the first mail was 1/13, so if you can find any spam from me prior, please point it out

[iGuest 3]

it's simple that your host isn's support send mail