WackyLioness

I clicked on a fake instant message from my daughter 4 months ago. Clicked on a link that was supposed to take me to a site to find out if anyone has blocked me. Daughter & I just talked the week before & discussed whether my son was blocking me. I'm in a computer nightmare. Damn virus, or whatever has taken over my pc.. Administrative rights.....won't let me install my new printer...won't allow me to reinstall windows, pc shuts down during process.How do I get my life back?