What OS system you are using, If you are using windows xp than follow the following steps:Start the computer, and wait until it ask for password.now press ctrl + alt + del, it will open a new pop up.In the username type: administratorand press enter.When it open, right click on the my computer icon and select the manage.Now in Left pane click local user and group and select user.right click the user with the password and select change password.Enter the new password and select proceed.