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I Have Two Questions


yordan

I ask my question here, so nobody knows that a guy from the staff (myself) is sometimes probably stupid.My first question : it seems that there is a big difference between the "myEarnings" I see for my account in front of my posts, and the "Account Credit Balance" I see in the Xisto - Web Hosting (Xisto) Client area. Is this normal ?My second question is : am I still sleeping, or is there a hidden menu somewhere for asking for new items like more databases or more disk space ? Or do I have to submit a support ticket ?


pyost

My first question : it seems that there is a big difference between the "myEarnings" I see for my account in front of my posts, and the "Account Credit Balance" I see in the Xisto - Web Hosting (Xisto) Client area. Is this normal ?

How big is the difference? Mine is exactly as it should be... 29.74 dollars at Xisto and 1.00 dollar at Xisto give my Xisto - Support account a total of 30.74 dollars.

My second question is : am I still sleeping, or is there a hidden menu somewhere for asking for new items like more databases or more disk space ? Or do I have to submit a support ticket ?

I would also like to know this... How do you go about upgrading your hosting account once you've paid for the plan?

yordan

How big is the difference? Mine is exactly as it should be... 29.74 dollars at Xisto and 1.00 dollar at Xisto give my Xisto - Support account a total of 30.74 dollars.

myEarnings seen in the forum is $20 greater than Xisto - Support Account Credit Balance.Not very important as long as I have $'s enough for supporting my hosting, but I would like to know where it's coming from. Of course I hope that the lower value is errored...

BuffaloHelp

If you purchased services since the myCENT was launched, you will see that the difference was deducted from your billing account but the forum myEarnings shows the total earned. This shows that it's one way synchronization. Account Credit Balance is not synchronized to forum's myEarnings.


yordan

If you purchased services since the myCENT was launched, you will see that the difference was deducted from your billing account but the forum myEarnings shows the total earned.

OK, now I understand. You are right, the difference is the price for the services I purchases.


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