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Gmail Account Got Wiped Out


kleong

I logged into my gmail account today and got a shocked when I realised that all the emails were wiped out. Inbox, Send, Trash, Spam, Labels, all of them, squeaky "clean". The account was in order the previous when I check it. I have written to Google for help and is still awaiting their response. As I have used it as my primary email address, it contains a lot of important emails. I remember something similar happened a few years ago.Wonder if anyone have had the same experience before and how know to retrieve all those emails.


kleong

Ok, an "interesting" thing I have discover. When I looked through thrash folder, this is an email that I have found that was unread by me. The date of this email (copy and paste exactly as it is) is the same as the date my account got hacked into.


anwiii

in the meantime, you can go to the footer when you log in to your account and click on "last account activity" and it will show the ip addresses of the last 5 times someone logged in to the account. that is just ridiculous that someone would erase all messages. same thing happened to me about 2 months ago. turned out it was someone i knew who wanted to hurt me and had a log of my previous passwords on their computer. so obviously change your password. i don't know if google will give you any information. they probably get overwhelmed about hacked accounts as it is so the ip address in last account activity is your best chance to know who it was or where they are from.i am sorry to hear the bad news


kleong

in the meantime, you can go to the footer when you log in to your account and click on "last account activity" and it will show the ip addresses of the last 5 times someone logged in to the account. that is just ridiculous that someone would erase all messages. same thing happened to me about 2 months ago. turned out it was someone i knew who wanted to hurt me and had a log of my previous passwords on their computer.
so obviously change your password. i don't know if google will give you any information. they probably get overwhelmed about hacked accounts as it is so the ip address in last account activity is your best chance to know who it was or where they are from.

i am sorry to hear the bad news


Thanks for your advice. I have tried that but is unable to get their contact. Reason being, after I first discovered that my email was wiped out, I went to log in at several terminals to see if it is the same. I should have checked it out the first time. And ya, you are right, Google did not reply to my sos email. Guess I have to do without those important emails.

anwiii

yea, you'll have to suck it up and accept the loss. when my yahoo got hacked, i had emails from friends and family dating back to the 90's that i had saved. everything was deleted including my facebook account and they even tried to delete my google account which is connected to a lot of things. it's tough, but the only solution is to suck it up, accept it, and choose better security. also try not to log in to your accounts on computers you don't own or even share with someone else because that is what my mistake was.



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