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BuffaloHelp

The forum welcomes new moderator, anwiii.

 

And according to anwiii, we have been lacking in enforcing forum rules and regulations. And so I will state this again: first time spammers are to be banned--no exception. Do not just send the topic to the spam can. BAN THEM. DELETE THE SPAM POST. I do not want to see any spam post in the spam can. If member(s) have replied, do not hesitate to delete. We have been and will always enforce no spam policy.

 

If the first post was in error due to misunderstanding our forum rules, the banned member can create a new user account to the forum and start over. Once an account is banned we do not practice in unbanning. This is a consequences of spamming our forum.

 

Admins will empty the spam can. But in actually all first time spam post should have been deleted in the first place. So what is spam post? Please refer to our pinned topics. If you are not sure, basically post without contribution such as asking members to check the site for ******** deals/money, introduction to a program in the form of advertisement, and long with usual spams i.e. bunch of links, copied posts, and tutorials in picture form (picture cannot be cached by search engines).

 

If you are not sure if the post should be deleted or considered as spam, consult among ourselves by using the REPORT. Then, make it invisible. If anwiii is not familiar with forum functions you can ask any of us and we'll be happy to guide you.

 

HOT NEWS FIR needs to be emptied out again. rejected, dooga, wassi and I worked up until the last time stated in the forum working on moving FIRs to proper sections. Once it's been posted in FIR, after few months it is no longer FIR. Moderators please do check in from time to time and move FIRs to their proper sections. You'll note that majority of FIRs go to Regional or Regional Affairs. Whenever possible, do utilize "countries" subsections, i.e. America, Canada etc. You can start from the back and work yourselves to the present. You can leave at least 2 months of FIRs.

 

It is time and time request from this admin that you limit your signature to our original set limits. How can we enforce forum rules when moderators are not following the set ones? Moderators are the faces of Xisto. Our words will be the first impression of our forum. Therefore I ask that you limit on how many posts you have done and how many shouts you have performed. The numbers do reflect the maturity of this forum members. And any member of this forum should not come to the conclusion that "numbers" are the key to being a moderator, a favorite...etc. New members are guided to post quality posts yet we see that after while their posts are focused on quantity. Let us first lead in what quality posts are by using proper typing skills. While our language skills may not be perfect, we can strive to be in accord with the very rules we enforce.

 

OpaQue and I may not be around as much as in the past. And due to our time constraints our free web hosting have been transformed to self-sufficient Xisto - Web Hosting accounts. The forum can be sustained by just moderators because OpaQue allowed moderators to have full control over the forum.

 

Therefore, your judgment is crucial when moderating the forum. New and old, moderators are to exercise their best judgment when moderating a post, a situation. If you do not agree with any one of our moderators you can address the situation via PM or email (when requested). Do not discuss oppositions using our forum. When one moderator is handling the troubled member, do not engage the member unless you were asked. Your involvement can be viewed as ganging up on a member and should be approached very carefully by asking the moderator already involved if you can help. And start with non-confrontational dialogue. We know that they are wrong. I know, believe me.

 

When a member that should be well familiar with our forum goes off tangent you are to reprimand the member immediately. I have had too many old members comeback or leave with such a sour note that I have banned their accounts...this includes formal moderators of Xisto. Ask the member cordially to leave our place if they no longer wish to be associated. There's no reason to be immature with their words.

 

You were all invited to be moderators of Xisto. We want you to have good time and earn myCENTS. However, there are duties you should perform while you are logged in. And when we all pitch in our forum can be well organized. Remember, you have to manage topic titles!!! This is a must for SEO. We work towards SEO when forum is running.

 

Please, please review the ways of proper topic titles. Topic titles, description and forum contents are very important. I cannot stress enough. Using proper sentence structure including proper caps, are important! We cannot enforce these to our members if we cannot follow them ourselves.

 

Topic titles to avoid: plz...helpz!!!!, to many punctuations, topic titles that do not reflect the summary of the post, only few or one of "list your specs here...", all others should be merged. If anwiii is not familiar with merging and splitting a post please refer to the pinned topics or ask any one of us. When merging topics, remember to start with from the topic you wish to remain and copy the URL from the duplicate topic. Also remember that the forum will sort by date so you will see some inconsistency in the thread.

 

When posting your reply, be clear and respond as though you are wring a term paper. Your words are different when typed and thus you should write in a manner that is concise and straight to the point. Use simple sentences if you have to. When posting a guide the key is to gather as much information as possible before posting an elaborate direction.

 

If you do not understand the post, simply request additional information and stop the topic from turning into a spam topic. You control the flow of the conversation. And the conversation ends when a moderator requests for more information before giving out a response. If another member replies with, "well like the mod said, you should be clear with your question and give more information. Until you have done so we cannot help you." This is unnecessary and should be dealt as spam. Split the post and delete it.

 

If you have any other question, please feel free to reply.


anwiii

The forum welcomes new moderator, anwiii.
And according to anwiii, we have been lacking in enforcing forum rules and regulations.


yea, i did say that, and thanks for the welcome. i have to be honest. it always left a bad taste in my mouth sometimes when i talk about certain problems i had no control over and needed to speak my mind knowing members, but especially new users, would see some of my complaints.

anyway, i was pretty shocked to say the least that i am now a moderator. i think i may be the only one who has had their account suspended for a while?
it sorta makes me think now how i can live up to the responsibility. when opaque told me i was now a mod, i replied to tell him, that i would be a hypocrite if i was blunt in the forums about certain complaints and denied the opportunity to help make this place a better place. it's a little scary for me because i feel i have to be more responsible anyway, i'm just glad i have a place to offer suggestions now where the regular users aren't subject to get any negativity from my words or somehow turned off to the forum because of such complaints.

now i have read this whole post that BH made. i spent a lot of time trying to figure out the moderation areas available to me. i didn't even notice the staff categories until now. it's a bit confusing so i WILL have questions. i spent this last couple hours just reviewing the staff topics to get acquainted with at least the over all structure here.

now i know it's stated more than once that spammers are to be banned and their posts deleted. this is not only from buffalohelp, but also opaque. i really don't feel comfortable banning people indefinitely. i have to say this upfront because i don't know if this is going to be a problem here. but i also am not used to the responsibilities of being a moderator either and so my tolerance level is probably a little higher....but i do promise i will try to be as fair as i can be towards the members while still trying my best to enforce the rules. and i guess i will have to remind myself that that includes me now too in how i portray myself to set good examples for others to follow.

here are some of my questions so far. things i didn't understand in the above post. i will go in order from top of post to bottom of post.

1: how do you ban or suspend a members account?
2: what is FIRs?
3: when editing a title, should we fill in sub titles that are left blank? you didn't mention that, but that is also good for seo. i leave mine blank a lot of times and don't know the policy for moderators.
4: talking about old members who were banned, again, i have a problem with that and would just feel more comfortable if someone else held that wand right now especially if distasteful comments are directed at myself. i don't want my emotions getting in the way of good and objective decision making. i have no problem pming the person but banning someone leaves a bad taste in my mouth. i like giving the benefit of the doubt to people. just in my trusting nature.
5: no- i am not familiar with merging posts so i will read the thread on that and if i still have questions on that subject, i'll post it there.
6: i don't understand what "split the post" means in regards to spam right before i am supposed to delete the post.

those are my questions for now. please be patient with me while i learn how to deal with my responsibilities. it's pretty overwhelming right now but i am sure i will get in the swing of things like it's second nature in a month or so.

also, i really want an explaination in why i was picked as a moderator because i know i don't leave a good taste with some people sometimes because of my bluntness and go a little overboard in my posts sometimes so i know i am not a classic example of a well oiled prime suspect for a moderator. so yea, i would like an explanation here

anyway, i would like to thank opaque for his trust in me and the opportunity to continue my efforts to support this forum and i just hope i don't disappoint.

p.s. opaque told me not to announce myself as being moderator. i didn't announce anything but word got around pretty quick and i was biting my tongue not knowing how to respond at first. i mean, i can't just say "no no no, i'm no moderator" when it's already obvious.....
so i just acknowledged the responses and i just want to make it clear that i didn't announce anything....

p.p.s. shout box killed me today i already had a new user claim i enforced my first act as moderator by banning him from shouting when it was the known shout box bug that doesn't allow you to shout. that's embarrassing when the shout box is already giving me a bad name....

rvalkass

Firstly, congratulations to anwiii! You'll make a great addition to the team - you've a good eye for spotting the spam!

HOT NEWS FIR needs to be emptied out again. rejected, dooga, wassi and I worked up until the last time stated in the forum working on moving FIRs to proper sections. Once it's been posted in FIR, after few months it is no longer FIR. Moderators please do check in from time to time and move FIRs to their proper sections. You'll note that majority of FIRs go to Regional or Regional Affairs. Whenever possible, do utilize "countries" subsections, i.e. America, Canada etc. You can start from the back and work yourselves to the present. You can leave at least 2 months of FIRs.

I've started working backwards from the topics dating back to 2007 and moving them around to the relevant sections. My only worry is that, as far as I know, the Hot News section earns myCENTs, whereas the Regional Affairs sections don't. When the topics are moved, won't myCENTs be lost, leading to confused/angry members? Obviously it's not a problem if the myCENTs weren't earned in the Hot News section.


And any member of this forum should not come to the conclusion that "numbers" are the key to being a moderator, a favorite...etc. New members are guided to post quality posts yet we see that after while their posts are focused on quantity. Let us first lead in what quality posts are by using proper typing skills. While our language skills may not be perfect, we can strive to be in accord with the very rules we enforce.

Post count being linked to becoming a staff member is something that is ingrained in other forums and the standard 'forum culture'. Part of what makes this forum so popular is that it's different and very well maintained. Despite the various readmes and introduction posts which state quality is far more important than quantity, members coming here from other forums assume it is the same and therefore assume post count is king. I don't think we can do much more to sway their expectations that more posts = automatically a moderator, as that is how it works on many other forums.

i really don't feel comfortable banning people indefinitely. i have to say this upfront because i don't know if this is going to be a problem here. but i also am not used to the responsibilities of being a moderator either and so my tolerance level is probably a little higher....but i do promise i will try to be as fair as i can be towards the members while still trying my best to enforce the rules. and i guess i will have to remind myself that that includes me now too in how i portray myself to set good examples for others to follow.

Most spamming accounts are created purely for that purpose - to spam. Banning them just makes their life harder and does eventually seem to deter them. You can normally spot them if the member has a low post count, and all of those posts are spam (advertising, affiliate marketing links, whatever). Being fair is all that can really be asked of anyone, and as long as you are fair and logical in any action you take, no-one has any reason to argue with it.

1: how do you ban or suspend a members account?

Next to each post you will see the member's warning level, along with buttons marked [+] and [-] for increasing and reducing the warning level respectively. When you increase it you are given the option to suspend their account for x number of days, remove their posting ability or make all their posts go past the moderators before appearing. Generally, don't pick that last one To ban someone, just enter the number of days to ban them for in the box, and fill out the stuff to send them an email to let them know. Try it out on the next spammer you spot - it's all fairly self explanatory.

2: what is FIRs?

First Information Report - just the name on the Hot News section of the forum.

3: when editing a title, should we fill in sub titles that are left blank? you didn't mention that, but that is also good for seo. i leave mine blank a lot of times and don't know the policy for moderators.

I generally try to fill them in wherever possible. No harm comes from having it filled in, and as you say, it works well for SEO.

4: talking about old members who were banned, again, i have a problem with that and would just feel more comfortable if someone else held that wand right now especially if distasteful comments are directed at myself. i don't want my emotions getting in the way of good and objective decision making. i have no problem pming the person but banning someone leaves a bad taste in my mouth. i like giving the benefit of the doubt to people. just in my trusting nature.

Most people do respond just as well to a friendly PM. However, a lot of the posts you've reported in the past have been from automated spammers that I mentioned before, or people who are here to spam and nothing else. They generally don't respond to anything except their account disappearing. You can also ban people for a few days if you want to - that generally lets the gravity of what the member has done sink in, without any 'permanent damage' done.

anwiii

thanks for the responses to my questions. yea, i am pretty good at spotting the spam pretty quick. my thoughts on banning though is this. it could be a spammer as you say, yes! most definately! but it could also be someone who posted an ad who planned to stay and contribute more quality posts. so this is where it gets tricky and why i would rather give someone the benefit of the doubt. i think it would be easier for me just to delete a post, give a warning and suspend posting activity for a day and if i run across the same thing, i see the warning level and know he is definately just here to spam. that makes me more comfortable in my heartanyway, i tried that feature for the first time just a second ago. i think it worked like a charm. still don't know what i'm doing though...is there a way to keep notes on users?also, how do i see what people have sent after hitting the report button so i can monitor the reports


rvalkass

is there a way to keep notes on users?

When you warn a user you have to provide a reason. That's generally the best way to keep notes on users, as it can be seen by all the moderators, so we can all see a member's history and know if they're a persistent spammer or flamer or whatever.

also, how do i see what people have sent after hitting the report button so i can monitor the reports

They arrive as PMs. If you switch on email notifications on new PMs then you'll also get an email delivered straight to your inbox that alerts you to check your PMs to read the report. If you haven't already got email alerts and want them, go here: http://forums.xisto.com/no_longer_exists/ and just tick the box marked "Send a notification email when I receive a new private message".

anwiii

oh ok. so that information is saved then. goodi already had email notifications turned on so i'm good to go then.thanks again for replying so quickly...i've really been trying to familiarize myself....now...... who wants to bet me that pm reports get reduced by 50% starting 12 hours ago?


truefusion

is there a way to keep notes on users?

For times where notes through warnings are not possible (i.e. when a warning is not necessarily justified), you can use "your personal note pad" in your control panel.

anwiii

ok. i tried to find the pinned topic about merging posts, but i couldn't find it. tried to do a search, still couldn't find it. i remember reading about it yeasterday when i was skimming past posts. can someone please give me the link to that thread? i want to understand it before i try it. i don't like the idea of messing things up through trial and error....also, those FIRs are going to take a long time. there is about 450 topics to be moved. i can commite to about 5 a day on average....maybe more when i get used to the structure. i never really payed much attention to the sub categories before.i've been saying "NO" to to the "Leave a link to the new topic in the source forum?" but now i want to verify that this is how it should be done.


truefusion

ok. i tried to find the pinned topic about merging posts, but i couldn't find it. tried to do a search, still couldn't find it. i remember reading about it yeasterday when i was skimming past posts. can someone please give me the link to that thread? i want to understand it before i try it. i don't like the idea of messing things up through trial and error....

Merging posts is easier than merging topics. Anyway, i don't remember a topic being started about merging posts, but here is the one about merging topics. Also, i should mention that instead of clicking on the topic's #1 post link to receive the topic's URL (or, if you will, "permalink"), you should just copy the URL from your browser's URL bar.
To merge posts just check the post with the little checkbox at the corner of each post, and at the bottom right of the end of the topic, make sure "merge posts" is selected and click on the "with selected" button.

BuffaloHelp

Thank you rvalkass and truefusion. Thanks for answering them in detail.anwiii, you are a moderator of this forum now. Do not hesitate on banning spammers. If they need to review and understand our forum rules by being banned, then so be it. You do not need to justify your action to a spammer. When you use your best judgment you will not need to worry about banning them so harshly.If they do give you an issue it will be I who will deal with them. You make sure our forum is up to the code. Basically, nothing else matters and it's all for SEO and member activities. So use that fire you had for us and getting this forum into shape.Remember that you are the face and voice of this forum. Make your replies always count. Do review and respond as thought an admin would have. Make yourself an example and a role model for others. Fix your post if you have to.And for the issue of moving from post earned to no post earned--it is my understanding that this should not be a factor. Does myCENT retract if a post is moved from post to no post zone? Furthermore, once FIR has been posted and turned into "old news" where no one is actively responding, there shouldn't be any myCENT earned for the old post. However, I thought majority of Regional Affairs and Regional sections were "post count?"


rvalkass

And for the issue of moving from post earned to no post earned--it is my understanding that this should not be a factor. Does myCENT retract if a post is moved from post to no post zone?
Furthermore, once FIR has been posted and turned into "old news" where no one is actively responding, there shouldn't be any myCENT earned for the old post. However, I thought majority of Regional Affairs and Regional sections were "post count?"


A few of the topics I moved were my own, just so I could check what happened. I didn't notice a drop in myCENTs from moving them around the forums, so it appears that in most cases at least it's fine.

anwiii

another question. i have just been deleting spam off the bat. i read the first post here by buffalohelp so my question is, if we are supposed to delete the spam, what is the spam category for? since we shouldn't be putting spam there in the first place anyway....also. spam. the hardest area i think to moderate is the freebies and the make money categories. although there are a lot of people posting referral links which obviously get reported and edited, is advertising a program or a website considered spam in those categories? some posts advertising a website or program gets deleted while others don't and i don't see a clear set of rules for those two categories since it's almost impossible to post about something without referring to a website in the post. as long as the program seems legal, it seems if there is no referral link involved, the post should be kept as approved and not deleted. that's my own opinion though. i am curious what the policy is here so i can enforce those threads properly.oh yea, there isn't a way to move more than one topic at a time to the same location is there?


jlhaslip

there is a mass topic handling feature on the sub-forum page. ie: http://forums.xisto.com/no_longer_exists/
tick the boxes on the right hand side to 'select' the topics and then there is a drop-down bottom right to choose the method, ie: move topics
check that out.


anwiii

oh man! i was moving one at a time. i just tested your suggestion and it works! i'm an idiot! that's going to be a time saver there!now what about the spam concerns??? maybe buffalohelp or opaque can answer those?


truefusion

Here are pretty much the main (and only) reasons why i would "spam" a topic over simply choosing "Delete this topic:" You can consider this first reason the "Lazy Man's Delete": i don't want to be bothered by any confirmation of my action on the next page (i.e. "Are you sure you want to delete this topic?"). The other reason would be i would be able to retract my action in case i made a mistake. For example, i may have multiple topics opened in multiple browser tabs. I may end up confusing the topic that i was supposed to get rid of with a topic that i am not supposed to get rid of. So i "spam" the wrong topic, close the tab and realize that the topic i was supposed to "spam" is now staring me in the face. Oops! So then i quickly go into the "spam can" and revive the topic and then finally "spam" the one i was supposed to.


BuffaloHelp

Yes, if you think that the post is a borderline spam and can't quite decide with 110% confidence you can move to SPAM can and admins will deal with those posts.We want to make moderators jobs as easy as possible. Don't sweat it. Keep doing the things that you've been doing, except now with the moderator's hat on.



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