WeaponX 0 Report post Posted January 28, 2006 Hi, I just encountered this problem on a site I was on. When I went to the site the screen color was distorted. The Autumn background (in XP wallpaper) should have RED leaves, but instead it is GREEN now. I checked the color settings and the settings for the video card (ATI Radeon 9600 or 9800 128MB). I compared the settings to another machine also.The computer is a Dell GX620 using Windows XP. It has a CRT monitor using a DVI adapter to plug into the Radeon video card. I swapped the whole monitor and DVI adapter by using another computer and the color distortion (GREEN instead of RED) is still there. The other computer is working without any problems when using the monitor from this computer. So it's definitely not the monitor or DVI adapter. I already replaced the video card and the same thing happens. The device manager doesn't show any conflicts either The more weirder problem is the blue background I get sometimes. When I boot up I get a blue background and a light, mid-sized, blue bar in the top middle of the screen. Strange thing is that I could actually move that bar. I could also right click and get a context menu (Cut, Copy, Paste...etc.), but other than that, I can't do anything else on it. If I press the power button to shut it off, it will actually show the window (middle of screen has small window) saying Windows is shutting down (still has that same blue background though ).I restarted a few times already and most of the times it will just give me that color distortion problem. The blue background however does return occassionally. I took it to the office and the darn thing won't give any signs of the problem anymore What could be the problem? They do have a heat/radiator on the wall which is where the computer is. But can that cause all these problems though (especially that blue background with a bar)? If they don't find anything wrong still on Monday, I'll have to take it back to the site. Hope someone has some ideas here...Thanks. Share this post Link to post Share on other sites
miCRoSCoPiC^eaRthLinG 0 Report post Posted January 28, 2006 Man admit it - your Monitor's breathing it's last Chuck it out of your 10th floor balcony - if you want to see a glorious end accompanied by fireworks Share this post Link to post Share on other sites
HellFire121 0 Report post Posted January 29, 2006 for the blue background try running the task manager (alt ctrl delete) and click the applications tab, press new task and type explorer.exethat works for me if for some reason my pc freezes and then i get a blue background. Share this post Link to post Share on other sites
WeaponX 0 Report post Posted January 29, 2006 Yeah, m^e, was going to do that as well, until I tested it out with another working monitor. Again, this monitor for the problematic pc does NOT cause any problems on another computer. So I have to rule out the monitor problem... Â @HellFire121 - that's definitely not normal though. Hopefully it won't happen again. I'll try bringing up the task manager if possible... Share this post Link to post Share on other sites
miCRoSCoPiC^eaRthLinG 0 Report post Posted January 29, 2006 Oh what a spoilsport ... I was hoping you'd do that and put up a video for us Share this post Link to post Share on other sites
inconnu1405241515 0 Report post Posted January 29, 2006 Heat can cause erroneous behaviour of electronics. You may be right with your intuition about the heat radiator --- was it very hot? Graphic cards are pretty vulnerable to heat, as you know. It may have been prevented to operate correctly, thus sometimes stopping at bluescreen and not further booting, or displaying in crazy colors. Other cause could be like loose connection/insertion of the video card into the PCI/AGP slot. It is also possible that it has been corrected when you have changed the graphic card to another one and changed it back.Otherwise, a worst case scenario is like the motherboard is about to fail.Scan (with your eyeballs, i mean) over the motherboard and see if there isn't any condensor starting to blow out browny electrolytic solution liquid. Share this post Link to post Share on other sites
xboxrulz1405241485 0 Report post Posted January 29, 2006 try to wiggle your DVI/VGA port, I tried that before on my old school's PCs, people vandalized it, so I have to keep wiggle until I get the correct colours back.Also, as stated above, remove and reinsert your graphics card and check is there enough ventilation available in your computer.xboxrulz Share this post Link to post Share on other sites
WeaponX 0 Report post Posted January 29, 2006 I'll double check everything again tomorrow when I bring this machine back. It can't be a loose dvi adapter though since I tried it on another machine and vice versa...same problem.Yep, happened even after I swapped it with another video card (same brand and model).If heat plays a cause in that blue background and color distortion then I'll have to tell them that (it's in a tight office area) and figure out what to do. The insides look ok and should have more than enough ventilation. Strange it didn't happen earlier though because the user got this computer in November and the problem didn't happen till early last week.Thanks for all the feedback. Share this post Link to post Share on other sites
WeaponX 0 Report post Posted February 8, 2006 Just want to post a followup on this situation in case someone else encounters this problem also.What happened in the end was a complete reinstall of Windows. The guys in the office just got fed up with the whole machine since they basically swapped out every single part of the machine already and it still comes back with that blue background LOL.What they are thinking, and I agree, is that it could have been a bad driver. I have no idea why Windows would install a ATI Radeon driver automatically because I replaced that video card and it should have detected new device. Actually now that I think about it, would Windows detect a "new" device if I replaced it with an identical video card? I remember removing the drivers already earlier...but then again, I could be wrong LOL.Whatever it was, it's gone now Share this post Link to post Share on other sites
HellFire121 0 Report post Posted February 8, 2006 lol ok. now i know what to do if i ever have that problem when i upgrade my computer Share this post Link to post Share on other sites
plot 0 Report post Posted February 9, 2006 lol, ya it definetly sounds like your moniter is dead, just get another one, that would be the best solution Share this post Link to post Share on other sites
terminal2k 0 Report post Posted February 9, 2006 lol weaponx, didn't you know that either re-booting or re-installing windows solves 99.9% of all pc problems today. Yes it certainly could have been the driver or some associated file corrupted and by swapping in an identical model card the same driver set could have been used, at least it works now.I must say i'm surprised at the number of people who keep saying "it's your monitor dude" even after you told them it wasn't.... Share this post Link to post Share on other sites
WeaponX 0 Report post Posted February 9, 2006 Wasn't going to say anything terminal2k, but yes, I did mention it many times already LOL (someone noticed at least ) . It's NOT the monitor...Topic can be closed. Problem is resolved and I'm a happy camper again Share this post Link to post Share on other sites
