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Is It Normal To Be Overcharged In Astahost? I got charged 42 credits for basic plan

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Hi everyone, I'm wondering if it's normal to be overcharged by Xisto when you first get hosted, I applied (and got) for the basic plan while having 44 hosting point/credits. As soon as I got the plan activated my account went down to 2.99.IS THIS NORMAL??? ;););):);)

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Well... actually that's how it works. Once you get accepted for hosting, you're credits come down to 3 and you'll have to pull up again. This is done to prevent people from accumulating too many credits and then applying for webhosting, because unless you are approved for webhosting, your credits don't decrease. This way you can't accumulate 200 credits over 2 months and then apply for hosting ;)... just isn't done that way. If you had 30, why did you apply for the basic package? You should have applied for the standard package because now, if you want to upgrade, it'll cost you another 30 credits or so I guess... not sure... just check that up in the FAQ.Hope this help you.

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Well... actually that's how it works. Once you get accepted for hosting, you're credits come down to 3 and you'll have to pull up again. This is done to prevent people from accumulating too many credits and then applying for webhosting, because unless you are approved for webhosting, your credits don't decrease. This way you can't accumulate 200 credits over 2 months and then apply for hosting ;)... just isn't done that way.

 

If you had 30, why did you apply for the basic package? You should have applied for the standard package because now, if you want to upgrade, it'll cost you another 30 credits or so I guess... not sure... just check that up in the FAQ.

 

Hope this help you.

<{POST_SNAPBACK}>


Hit it RIGHT on the money.

 

Also, it's advised that you shouldn't save up more credits then you'd need for your hosting...Because they are infact diminished to three.

 

You may also end up being in dept of credits to Xisto if for example...You post something spammy, but was worth alot of credits, and then you rely on that...And it's deleted.

 

Then, chances are you'll be -X credits ;).

So keep your post count up, and do not spam.

 

I hope this, and what abhiram said will clear things up.

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With all due respect, I don't think it makes any sense to diminish points down to 3 when you get aproved, I mean, what if (like me) I 'bought' the small package because (thinking on the whole community scope) I didn't want to create an unnecesary overload on the system... so I get punished for not asking for the big plan one time???? to be honest that doesn't make any sense to me... it's like if I have a phone company and then I say: you can buy this cheap cell, or this expensive one... if you buy the more expensive one then you'll overload my free service sending a lot of sms and pictures, but that's ok with me, because either or, I'm taking all your 'money' out of yor account.I don't maybe I'm crazy or just cheap, but, when some says: "here, this thing costs X", it must cost X wheter you have 5 times X in your pocket...

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I never knew about this, thank you for giving everyone this information.

With all due respect, I don't think it makes any sense to diminish points down to 3 when you get aproved, I mean, what if (like me) I 'bought' the small package because (thinking on the whole community scope) I didn't want to create an unnecesary overload on the system... so I get punished for not asking for the big plan one time???? to be honest that doesn't make any sense to me... it's like if I have a phone company and then I say: you can buy this cheap cell, or this expensive one... if you buy the more expensive one then you'll overload my free service sending a lot of sms and pictures, but that's ok with me, because either or, I'm taking all your 'money' out of yor account.

I have to agree on this. It's really sad that most companies do this to their clients. I was actually planning to raise up to 500 credits and then apply for hosting but now I see that it can't be done. Honestly, some people actually HAVE jobs or go to college. Sometimes, there simply isn't enough time to post here every day, worrying about when your website will expire. But this is just the way it's like, you just can't do anything. After all, no one cares or listens to the "little people" nowadays, they just mindlessly care about their own needs (in this case, a community). Sad, really.
But as a little stream of light, look at it this way. Companies never pay any attention to the little people. I mean, just look out your windows, you will find greed and selfishness everywhere. That's just life, and that's just how things are...

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At Guardian: Blahblahblah, empty talk.But I agree that this is a little unfair especially if you (like I did :-/) gathered the credits in time. It would be fine with me, if 3 credits (time till I applied) had been taken away instead of giving me 3 extra, cos then I would have 40 more :-)Why don't you just reconsider this rule?

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Ok ruben, since you brought this issue up again, consider this:Let's say I haven't got hosting yet. I'm busy accumulating credits and since my credits don't decrease by a credit a day, I come over to the forum now and then and post at my own convenience. I post for, say a month, and accumulate a 100 credits. Now, these credits don't decrease at all no matter how many days I stay idle because I'm not hosted. Then, I continue like this and accumulate 400 credits (and it is quite easy to do that within a month if you post properly). That's when I decide to apply for hosting and get it and I lose 30 credits in the bargain. I'm now left with 370 credits which is more than a year. That means, I've got free hosting for a year and I don't have to post anymore for another year, after which I'll still be well within the grace period (5 days). What do you say to this?That's why the credits are reduced to 3, so that you contribute regularly and maintain your credits. Granted, this may not be the most efficient way to handle the credits issue and also for people who are unaware of the rule when applying for hosting (like yourself), but the way I see it, it's one sure fire method of making people stay active in the forums. Why don't you think of a better method for resoloving this issue? I'm sure Opaque thought quite a bit about this and implemented it, but if you have a better idea, I'm sure he'll consider it. Cheers :).

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Well put, abhiram. I couldn't have done it better myself. :)See, the hosting here is Ad-Free and FREE in monetary respect, as long as you're willing to invest some time in making good posts. What we seek to do here is build up a good knowledge base of article/tutorials and tips & tricks. In most cases it was noticed that people gathered a bunch of credits solely to get hosting (all the more better for them, since, till you get hosting your credit meter doesn't start ticking down) and then they'd vanish for ages. That's not how this service runs. If you are a good poster, you shouldn't have building up a decent number of credits after loosing out on most. It's only the first few days that you have to struggle. After that it's all nice and easy - as for example in my case, I've piled up enough credits to go on a 2 year long vacation :) And I'm a terrifically busy software developer - if I could squeeze out time enough to do this PLUS my own work - it shouldn't be a problem for most of you ?

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the hosting here is Ad-Free and FREE in monetary respect

And that's why I am here. I tried some other "free" but with ads sites, and I switched to Xisto because it's add-free. I was also on other sites providing php, but far less efficient, that's why I'm still at Xisto.
Of course, if my databases do not startup after the big Xisto migration, I will reconsider my position.

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Of course, if my databases do not startup after the big Xisto migration, I will reconsider my position.

1064329721[/snapback]


Well, At the time of this posting, the migration has been completed so if your databases are working like mine are, then you have nothing to reconsider. ;)

 

The change to the new server was completed about a week ago.

 

vujsa

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Well, I guess I made my point pretty clear already: Subtract the time the one took to register from his already gathered hosting credits. If someone accumulates 400 in a month, afterwards he would still have 340 (30 for hosting, 30 for the month). I would consider this guy a valuable active member because he posts a lot (hopefully good), so why would he be charged more than the valuable active member who accumulates 30 credits, applies, and then accumulates 370 credits in a month?This is not fair and it is not too difficult to change it. I agree, that this problem only applies to unexperienced new members who accidentally jumped over this rule while reading, but where's the point in punishing them?Btw. if the migration is complete, I'd like to complain now... ^^ My website cannot access my database, it says "panda.unixbsd.info" is not allowed to access, even though I added this and even a wildcard ("%") to my access hosts.

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Personally Ruben, i do not believe it is humanely possible to accumulate 370 credits in one month if you've already got hosted in Xisto unless you spam. Even the "geniust" of all geniuses take time to think about how they are going to make their "tutorials" first before they put it down in the forums. So my opinion on this is: Let the maximum credits that an unhosted member have be 30-40. That way, even if you do not want hosting you stay at the same level. Besides, if you really truly do not need free hosting but just decide to play your part in this community, why do you need to bother about the credits? If you're a strong contributor to Xisto, which also makes you pretty smart in the computer sciences, why not develop a website and show it off to others and bring your contribution to the world!! (Exaggeration noted..) Conclusion: If you're smart - BE smart.

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techocian: Good point possibly setting up the credit system to cap unhosted members at 30-40 credits would be a good thing but...at that point I would think that the credit system might have to be revamped, but since I haven't a clue as to the code opaque has written to do this I can't say for sure.Although I must say that the system we have now works so why revamp it...The simple fact is that this is how the credit system works, all of us who are currently hosted have delt with it, and there are a few threads that have been put up and the subject discussed in it. I've just gott'n back to a "real" job and don't have the time to post like I used to so now I'm going to designate a couple of hours on the weekend to do posting if I can or I'm gonna stick with the great community, and the Xisto family and go to their paid service with Xisto - Web Hosting.Oh and to those that say claim "unfair" that word in its self explains life in general. I hate to sound chided and jaded but systems need to be in place to keep honest people honest and weed out the ones that are there to take advantage.

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Well, At the time of this posting, the migration has been completed so if your databases are working like mine are, then you have nothing to reconsider. ;)

 

The change to the new server was completed about a week ago.

 

vujsa

1064329736[/snapback]

One of mines is still not up now ; I still have errors when querying this database :

Parse error: parse error, unexpected '\"', expecting ',' or ';' in /home/blabla/.../.../blabla/index.php on line 25

So, I will probably have to drop and recreate my forum, loosing the previous posts, which is slightly unfriendly.

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Nope - you don't need to drop your forum. Keep the database intact,but just wipe out the php files and start out with a fresh copy. After you've finished installing, it'll be back to it's old state. All forum softwares recognize tables from old installations and take that data up first.

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