enve19 0 Report post Posted May 31, 2005 I have tried everything and i just cant get my ftp to work.I have tried using both ways of logging in to it:ftp.karlshipp.co.uk.astahost.comftp.karlshipp.co.uk.comftp.karlshipp.co.uknone work....also tried it via smartftp and through windows.It just keeps coming back saying it has timed out. I have used ftp before but not had these problems.Any help would be truely appreciativethanks in advance Share this post Link to post Share on other sites
ninjamunky 0 Report post Posted May 31, 2005 It's your account name. Whatever you put in when filling out the form as your login. I think it's the same as your cPanel login, which is displayed in your user information to the left of your posts. Just do it in IE, type in: ftp.yourusername.astahost.com Then you'll get an error/greeting, hit OK and go to File>Login As and put your username and password in. And that should work. Then go to public_html and upload away. Share this post Link to post Share on other sites
darkool 0 Report post Posted May 31, 2005 I have tried everything and i just cant get my ftp to work. I have tried using both ways of logging in to it: ftp.karlshipp.co.uk.astahost.com ftp.karlshipp.co.uk.com ftp.karlshipp.co.uk none work.... also tried it via smartftp and through windows. It just keeps coming back saying it has timed out. I have used ftp before but not had these problems. Any help would be truely appreciative thanks in advance <{POST_SNAPBACK}> did you tryed ftp.karlshipp.astahost.com ? i mean if you username is karlshipp if not replace for your username Share this post Link to post Share on other sites
enve19 0 Report post Posted May 31, 2005 ive tried all of them but none seem to work.my username on cpanel is enve19, domain name is karlshipp.co.ukcould i use the file manager on cpanel to upload as that seems to workThanks Share this post Link to post Share on other sites
illusion 0 Report post Posted May 31, 2005 I have tried everything and i just cant get my ftp to work.I have tried using both ways of logging in to it:ftp.karlshipp.co.uk.astahost.comftp.karlshipp.co.uk.comftp.karlshipp.co.uknone work....also tried it via smartftp and through windows.It just keeps coming back saying it has timed out. I have used ftp before but not had these problems.Any help would be truely appreciativethanks in advance use core ftp lite or smart ftp put this infohost : Xisto.comusername : karlshipp@Xisto.compaswd : *****hope it'll work Share this post Link to post Share on other sites
enve19 0 Report post Posted May 31, 2005 No good have tried it using the username that has been provided.enve19@karlshipp.co.ukit has got further it connects to Xisto but it says:SmartFTP v1.1.985.6 Resolving host name Xisto.com... Connecting to (Xisto.com) -> IP: 69.31.66.77 PORT: 21 Connected to (Xisto.com) -> Time = 156ms Socket connected waiting for login sequence.220---------- Welcome to Pure-FTPd [TLS] ----------220-You are user number 1 of 50 allowed.220-Local time is now 04:36. Server port: 21.220 You will be disconnected after 15 minutes of inactivity. USER enve19@karlshipp.co.uk331 User enve19@karlshipp.co.uk OK. Password required PASS (hidden)530 Authentication failed, sorry Cannot login waiting to retry (30s)...any ideas anyone?Thanks Share this post Link to post Share on other sites
darkool 0 Report post Posted May 31, 2005 wired WinSock 2.0 -- OpenSSL 0.9.7g 11 Apr 2005 [R] Connecting to ftp.astahost.com -> DNS=ftp.astahost.com IP=69.31.66.77 PORT=21 [R] Connected to ftp.astahost.com [R] 220---------- Welcome to Pure-FTPd [TLS] ---------- [R] 220-You are user number 2 of 50 allowed. [R] 220-Local time is now 05:17. Server port: 21. [R] 220 You will be disconnected after 15 minutes of inactivity. [R] USER darkool.astahost.com [R] 331 User darkool.astahost.com OK. Password required [R] PASS (hidden) [R] 530 Authentication failed, sorry now doesn't work for me and just asking why the "@" in url ? enve19@karlshipp.co.uk Share this post Link to post Share on other sites
jipman 0 Report post Posted May 31, 2005 Login to your cpanel and create a new ftp account Share this post Link to post Share on other sites
illusion 0 Report post Posted May 31, 2005 did u change u;r paswd after they allot the paswd to u if no then go to cpanel and change the paswd and try the new [paswd...if no then check u'r paswd and try again,.. Share this post Link to post Share on other sites
bigredrosen 0 Report post Posted May 31, 2005 have you made sure you're also putting in the proper username and password?i know it sounds simple, but that's what alwys messes me uphope that helpsbigredrosen Share this post Link to post Share on other sites
vujsa 0 Report post Posted June 1, 2005 Since you are using your own domain Name. Should be: FTP server: ftp.karlshipp.co.uk Username: enve19 Password: ******** That's it, no other way for the root account. If you set up a second or third account, then it would be as follows: For user named "testuser" FTP server: ftp.karlshipp.co.uk Username: testuser@karlshipp.co.uk Password: ******** For user named "sample01" FTP server: ftp.karlshipp.co.uk Username: sample01@karlshipp.co.uk Password: ******** If you continue to have problems with your FTP account, log into cPanel and ensure that your password is correct and that your root user is activated. When you used : enve19@karlshipp.co.uk , it was trying to handle you as guest user but there is no password stored for that user. Hope this helps, vujsa Share this post Link to post Share on other sites
enve19 0 Report post Posted June 1, 2005 I just want to thank you all for your help, for some reason it has started working with no problems at all. Logs in first time everytime via windows and smartftp.Thanks again for all suggestionsIts most appreciated.Karl Share this post Link to post Share on other sites
