darkool 0 Report post Posted April 29, 2005 The Trend Micron goes to last week compensate the users in Japan with the payment of the arrangement derived to the verified problem when it launched an update that blocked the systems of the users. An imperfection in the update launched in the past Saturday, blocked computers of inumeros users of the solution of protecção of the Trend Micron in set with the Service Pack 2 of the Microsoft for Windows XP. Trend Micron, with headquarters in Toquio, admitted that it did not verify or it tested codigo placed in the update in systems with the Service Pack 2. Until Tuesday the company received about 370,000 calls and admitted equally that 650 companies had been afectadas with this problem. The 3 million and way of Japanese customers who had acquired the VirusBuster go to receive one month from extra gratuitous support, as well as the enterprise customers who equally adquiraram the product of the Trend Micron. Additionally the customers who had had to call entities to repair the PC's and that still they have the receipt in its ownership will be able to complain the payment up to one maximo of 80 dollars. The consumers who do not possess receipt or comprovativo go to more receive support for 3 months from gratuitous form, totalizing 4 months in the total. This small "trick" ja more than cost to the company three million dollars in about one week. The company does not wait to widen its compensation for beyond Japan. Share this post Link to post Share on other sites
jet 0 Report post Posted April 29, 2005 *sigh*wouldn't it be nice to know that your company could lose $3 million dollars and still not be dead broke? Share this post Link to post Share on other sites
miCRoSCoPiC^eaRthLinG 0 Report post Posted April 29, 2005 Darkool - are you not a native english speaker ? From your posts, it seems you pass articles through some online translation engine and paste the results in here. Lot of words still remain in the originating language. Share this post Link to post Share on other sites
marijnnn 0 Report post Posted April 29, 2005 i have the same impression.it's ok to translate them, but please still mention the original article.it's not that i speak portuguese, but some others might. Share this post Link to post Share on other sites
darkool 0 Report post Posted April 29, 2005 i know speak a little of english but i'm not in the mood to translate the articles ... there is lot's off words , i read the articles in my language but when i translate i dont take a look to the transleted text , so i didnt noted those mistakes , sorry . next time i'm be carefull cheers Share this post Link to post Share on other sites
marijnnn 0 Report post Posted April 29, 2005 the mistakes are not too bad. i can understand what is said. just mention where you got the article.that way, everybody can judge for him/herself if he thinks the source is reliable. Share this post Link to post Share on other sites