Windows Xp Restarts When Using The Internet

[paulmason411 0]

Hi Guys, I've had a problem with my computer. I thought it restarted only when using the internet but I was wrong. I found out that isn't the denominator. I tried disabling the internet to run a virus scan and the scan can't complete as the computer restarts too often. I followed the following instructions to read the dmp file the restart error generates.

1) Download and install the Debugging Tools from Microsoft

 

2) Locate your latest memory.dmp file- C:\WINDOWS\ Minidump\Mini081505-01.dmp or whatever

 

3) open a CMD prompt and cd\program files\debugging tools for windows\

 

4) type the following stuff: Code: c:\program files\debugging tools>kd -z C:\WINDOWS\ Minidump\Mini081505-01.dmp (it will spew a bunch) kd> .logopen c:\debuglog.txt kd> .sympath srv*c:\symbol msdl.microsoft.com/download/symbols/ kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q

 

5) You now have a debuglog.txt in c:\, open it in notepad and post the content here And now have the following debuglog.txt

Edited November 21, 2016 by OpaQue (see edit history)