Not Being Able To Login To Cpanel New account

[Claudia 0]

There has been someone with the same problem before me, but the topic is locked, so...
I'm not sure if my helpdesk ticket has been submitted, because I haven't recieved a confirmation e-mail. Anyway, I am having the same problem that the author of this thread. My domain is sleeping-ocean.com (externally registered). Can you please check it?
Also, as soon as the problem is fixed I will upload a full cpanel backup from my previous site. To whom do I have to ask to restore it?
Thank you

Edited February 22, 2006 by Claudia (see edit history)

[OpaQue 15]

Hi,We have replied to your support ticket. There is a small typo in username. Sorry for the inconvenience...Thanks.