What the heck is with online support? It hasn't worked for a whole week, and frankly I'm sick of submitting tickets and not know whether they are being worked on or not.All it says is "Please wait, an operator will be with you shortly." when it used to have a big paragraph, and no one ever comes.Also, could someone please confirm that this is currently being worked on: QOF-955396 It's kind of a big issue.Matt K.