I had the same problem with my A8N-E that I ordered from New Egg. It was DOA. had to send it back to ASUS for replacement..... I wish I demanded my money back at this point because the chipset fan just went on it. I've had nothing but bad luck with this board, and would recomend anyone demanding a refund. It's an understatement to say that their customer service leaves something to be desired. Send it back and buy a gigabyte mobo.